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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 322 reviews
88%
Recommend This Property

Ratings Breakdown

322reviews

  • 5 Stars
    222
  • 4 Stars
    45
  • 3 Stars
    22
  • 2 Stars
    20
  • 1 Stars
    13

Why I stay here...

By

January 15, 2017

platinumelite

I am most comfortable at HI's because they are consistent with every thing they provide...the 4 pillows are a big thing with me!! Along with the Frog and Microwave!!

Posted byHotelStaff
January 16, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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Clean, Good food, Great service

By

January 12, 2017

I would recommend this hotel! We were a large family group gathered for a weekend wedding, and the staff went over and above to accommodate us.
The weekend was very cold, so the Great Room stayed cold because of the lobby door opening and closing nearby. That was uncomfortable, but understandable.

The bed was firm and very comfortable. The heater either kept the room very warm, or we had to turn it off and it got very cool - not much in between. The room also seemed dark. I wanted to sit in a comfy chair or on the couch to read, but there was no lamp near it. Only lamps were by the bed or on the desk, so it's a great room for a business traveler.

But I would still recommend this hotel!!

Posted byHotelStaff
January 16, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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amzing stay

By

January 10, 2017

great place very comfortable and clean. The bed was comfortable Breakfast is always amazing!! we love this facility

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Everything I always expect.

By

January 07, 2017

club

When I travel I try to stay in a Holiday Inn Express because each one is very reliable. My stay in Tyler did not let me down.

Posted byHotelStaff
January 10, 2017
Thank you for your 5-star review of Holiday Inn Express Tyler South. I'm so happy to hear that you were given a warm welcome and 5-star service throughout your stay. We're delighted that you plan to return and hope it's not too long before your next visit. Thank you for being an IHG Rewards Club member.
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The breakfast was great

By

January 04, 2017

My stay at the Holiday Inn in Tyler was a wonderful experiences. The staff was very friendly, breakfast was great. The location of the hotel was good. Although I did not use the swimming poor and the work out room, I was still able to see inside everything appeared to be clean and neat. I like the fact that y'all have an inside covered pool. I give Holiday Inn South Tyler a 5 star rating.

Posted byHotelStaff
January 05, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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Nice lobby decor

By

January 03, 2017

club

The lobby and breakfast area has been upgraded. Very fresh.

Posted byHotelStaff
January 10, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
Posted byHotelStaff
January 10, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
Posted byHotelStaff
January 04, 2017
Thank you for your 5-star review of Holiday Inn Express Tyler South. We are so delighted to hear we met all of your needs and expectations. We hope you will visit us again during your next trip to Tyler, TX
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Always a great stay

By

January 02, 2017

platinumelite

This property is always our first choice when we stay in the Tyler area. The rooms are clean. The staff is very friendly. The morning breakfast is always fresh and hot. Which is great when you travel as many miles as we do.

Posted byHotelStaff
January 04, 2017
Thank you for your 5-star review of Holiday Inn Express Tyler South. I'm so happy to hear that you were given a warm welcome and 5-star service throughout your stay. We're delighted that you plan to return and hope it's not too long before your next visit. Thank you for being an IHG Rewards Club member.
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Staff

By

January 01, 2017

club

The service was wonderful. I had a few questions about IhG membership and they were all answered by a friendly staff member.

Posted byHotelStaff
January 04, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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Great Room and Staff!

By

December 30, 2016

The staff were friendly and the room was nice! The indoor pool and hot tub were great too! The jets in our room didn't work, but they totally made up for it. Great Stay!

Posted byHotelStaff
January 04, 2017
Thank you so much for your 4-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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business

By

December 28, 2016

club

The Hotel was clean and comfortable. Ms Pink at the front desk went out of her way to make sure I got the room I wanted, I prefer corner rooms. There is even a shoe shine gentleman and next time I go I will be sure to take my boots!

Posted byHotelStaff
January 04, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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房间舒适,服务一流

By

December 19, 2016

club

房间很干净舒适,服务一流;
卫生间干净舒适;
空调温度舒适;
空调噪声有点儿;
大堂明亮舒适;
服务人员服务周到,环境安静舒适;交通方面;周围环境安静舒适;停车环境好;

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Clean rooms and friendly staff

By

December 09, 2016

I love this hotel and will continue to use Holiday Inn Express for all my business and personal hotel needs.

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