Rated 4,0 out of 5 by 256
Rated 5,0 out of 5,0 by mytraveller Frequent Business Traveller
I always notice staff who are above average and make you feel welcome and who interact with comfort and ease. I always rate staff who are problem solvers and not just "note takers". Although I did not have have major problems to solve you alway know and can tell who can solve problems if they come up.
I would hire all of the staff I had contact with ... they were all committed to make my stay as comfortable as possible. The staff who drove the shuttle bus were also kind and considerate. The lasies at the front desk were very helpful and efficient checking me in and out. The firendly gal who served me breakfast was very efficient and always kept my coffee cup full. I had made an office in my room and it was messy with my piles of papers scattered around the room but housekkeping made my room as clean and comfortable as possible. Good Job!!
15. September 2014
Rated 1,0 out of 5,0 by Road Navigator Uncomfortable intimacy with strangers
Although labeled a non-smoking room, there were multiple cigarette burns in the flooring and rug, and the room smelled of stale smoke and cleaner.
The acoustics in the hotel were dreadful. I could hear every noise from the adjoining room, including unzipping luggage,rinsing hands and going to the bathroom. Created an uncomfortable and unwelcome level of intimacy with strangers, one would expect in a college dorm or bunkhouse. There was also frequent noise from the hallways and when in the hall I could hear guests taking their showers.
I was scheduled to stay two nights but canceled my second night and went elsewhere.
13. September 2014
Rated 5,0 out of 5,0 by Greig Best kept hotel secret in Toronto!
Tremendous value for the money!
The hotel, amenities and staff were top notch!
I have stayed at other hotels in Toronto for more than 40 years but, the Hotel Indigo near the Toronto International Airport is a refreshing change from the 'usual' hotel experience for travelers.
Refreshing in it's ultra modern appearance throughout and tremendous services offered by the hotel and it's staff. It is a pleasure to stay at the hotel with great accommodations, food and service.
And all at such a tremendously low price in comparison to other hotels in the area.
A great value! I will be back again!!
13. September 2014