We had a very comfortable stay in our two bedroom suite! I loved the beds and pillows.....best ever![Less]
I had a nice stay
By Some Man
Very uneventful in a good way. The room was cute and had everything i needed. I enjoyed the stay and might return. One person working the front desk was very helpful for a restaurant recommendation,[More] another person was no help at all. It felt more private than the Holiday Inn up the street but i don't know why. Holiday Inn is excellent too, but has a better breakfast than the cupboard. The cupboard at Candlewoods has mostly junk food and i had to go to the local diner for breakfast. I only got Juice and Peanuts from the cupboard.[Less]
Our third visit to Candlewood Suites, Windsor Locks. We like the two room suite when traveling with teen daughter and one of her friends. Unfortunately this time we did not get a room with a door[More] between rooms.
Overall a good value[Less]
Amazing Customer Service
Joe at the front desk went above and beyond from the moment I booked my weekend getaway until I exited. He was courteous and met all of our needs to make the weekend relaxing. I would definitely[More] return again![Less]
Nice little hotel
Stayed here as a last minute "staycation" to give the kids a place to swim. Staff was great and the room was very nice! We love the Holiday Inn Express breakfasts, though it would have been AWESOME[More] to have salsa and/or hot sauce to go on the eggs! My son now wants a pancake machine.[Less]
Great Service, I was able to get in and out very easy, with no complications. our room was satisfactory and we had a great stay. I was here for a wedding and this was the cheapest option around. If[More] I'm in the area again I will gladly stay here.[Less]
Restaurant staff is not trained. Placed a drink order with a waitress that did not write anything down. Was delivered a drink that was not what I ordered. Bartender was mortified that she did not[More] receive an accurate drink order.
Same waitress delivered soup that was not hot. It was sent back and re-delivered with no perceptible change in temperature. Waitress's excuse was that to heat up the soup required a microwave.[Less]
Overall my stay was excellent. Hotel staff were very attentive and friendly.I would recommend staying to other business associates.Thank you for a comfortable stay.[Less]
What matter the most
Staff that cares and strive to provide a great service is the strength of this location.
The only thing that I would complain is how loud the AC system is in the room.[Less]