We stayed here only one night on 30 December 2017. We usually don’t stay in this part of Paris, but since we had booked a train from Gare Montparnasse to Bordeaux the next day, we chose this Holiday
Inn. We took the Bus Direct Ligne #4 from CDG. There is one stop at the Gare de Lyon before the final stop at the Gare Montparnasse, about 200 m/y from the Holiday Inn. It’s an easy walk from there. Head towards the Avenue du Maine and cross over to the east side of the street since one can only cross this street at major intersections due to railing and barricades. Once on the east side of the Avenue du Maine, head south and the hotel will be on the left.
Check-in: The guy at check-in was welcoming and friendly and only spoke French with me-not sure how good his English is? I had booked a standard room with breakfast and received an upgrade to an King Bed Executive room a few days later because of my Spire Elite status so there was no additional upgrade nor was one expected at check-in. We were in Room #709. Note: This is a totally non-smoking hotel so there may be some nasty air to walk through if smokers are outside the front door! A few minutes after check-in, I went downstairs to ask a question and returned to my room to find that one of the keys didn’t work. We had put the good one in the slot for electricity when we arrived. This is when there was confusion. I was told by this same guy and now a lady at the desk that guests only received one key due to availability of key cards. This made no sense because I had received 2 cards-what difference in supply factor does it make if one is not programmed?? The guy programmed the card!
Room: I found the room size to be extremely small for an executive room. The standard rooms must be “tres petite”. There was a large balcony with a small table and chair that could be accessed from either the bathroom or the room. I could see Sacre Coeur in the distance but the main view was the cemetery below. The bed was very comfortable as were the pillows. The TV was ok and received the standard channels. The mini-bar had a sign that indicated that items were complimentary. This was the reason for my visit to the lobby to verify before partaking. There wasn’t much in the minibar for me since I have to watch my sugar consumption. The were bottles/cans (one each) of orange juice, Perrier, Coke, Heineken, and still water plus one bag of chips (in the fridge). The room was stuffy so I tried to turn on the a/c. At first, it appeared the fan was working but not sure if that was my imagination. We had to open the windows for some fresh air, but a top brand hotel needs to have year round a/c, at least for the fan option. Wifi was very good and free. I put in a dummy email address to avoid lots of spam, and that worked fine. There was a safe, a real wooden luggage rack, and a desk with a phone I couldn’t operate. Overall, a good room but not really “Executive”, in my opinion.
Bathroom: Very nice bathroom with separate tub and shower. The water in the shower was tricky to operate, but once I figured it out, no problem. One almost needs a stepladder to enter/exit the shower. It’s a good step up/down. The tub had all the controls as well so one could take a shower there also. The bathroom had 2 sink basins so that was great. The toilet was behind a door for additional privacy. Overall, an “Executive” bathroom!
Breakfast: Even though we had prepaid, no one asked for a room number to verify. I was not impressed with the breakfast here, but I guess it’s standard “European” Holiday Inn since it was similar to that at recent visits to locations in Genoa and Nice. There were no eggs made to order (they did this in Nice for an additional charge). The buffet had scrambled eggs, bacon, sausage, tomatoes, baked beans, and mushrooms plus breads and cheeses. I thought there were some hard boiled eggs, but they turned out to be less than “3 minute” eggs so not to my liking. There was a coffee machine, juices, and bottled water. I managed to eat enough to hold me over for a few hours. In conclusion, most Holiday Inn Expresses have better breakfast options and more selection!
Check-out: This went very well. There were 2 ladies, and one seemed to be “in charge”. She apologized for the issue wit the key when I mentioned it and said the guy was still in training. She also spoke English even though I can usually get by in French, but many can’t. I explained that we usually stay in other parts of Paris, but she encouraged us to revisit. In summary, I am giving a 4. There were a few shortcomings, but overall, this was a good, safe, and clean hotel. It’s definitely on the top of the list if I need a place near the Gare Montparnasse! [Less]