Thank you again to the staff of the Holiday Inn, especially Ms. Corry at the front desk and Ms. Lisa at the Ivey Café. The majority of the staff is wonderful but those two consistently go the extra
The only downside of this trip was breakfast on the weekends. The difference between weekend breakfast service and that during the week was night and day. During the week Lisa and the service staff were attentive and on the spot. During the weekend, I often wondered if there even was wait staff present.
One Saturday morning was especially horrible. The server took 30 minutes to bring my order. There was only one other couple in the café, yet it took 30 minutes. To top it off, the server failed to bring the entire order.
I had ordered toast and yogurt. Got toast after 30 minutes along with the check, which included a charge for the yogurt, which I never got. I was livid and was prompted to write this review.
When I sought out the GM to express my concerns, I was ecstatic to hear the management had made some significant staff changes to the weekend staff. I look forward to seeing how the weekend service has changed.
Once again, a big thank you to the staff of the Holiday Inn. It is always a pleasurable stay. [Less]