Central location, friendly, clean
This hotel was a surprise! Being just a few minutes outside of the larger towns in the area, it was on beautiful grounds and centrally located to several of the places we wanted to visit in the
area. We were only a short drive to several great locales, and the town had everything we needed. The hotel is on nice land where we regularly saw wildlife. The staff were amazing! They were extremely friendly and helpful. I stay in a lot of hotels and never give reviews, but this hotel was truly a pleasant surprise. [Less]
Staff was wonderful as usual at any HIE, room was clean and comfortable as usual.
The competition has beefed up their breakfast offerings which would be nice HDI would do the same.
Been a PC
member for close to 17 years and love the rewards program even though I haven't been traveling for the past 5 years as much but with this new job I would love to keep getting the benefits of PC. Not sure if the program is the same as it was but will find out going forward.
Will continue to stay at IHD resorts to see how they have progressed but also belong to other programs and will check out who has the best programs.
Hope to find out that IHD is as good as it was 5 years ago. [Less]
The entire staff is what makes this hotel a success. The staff is very professional, helpful and most important friendly. They made us feel welcome and always was asking if we needed anything or if
there was something they could do to make our stay better.
There are several other choices of hotels in the area but we always stay at the Swansea Holiday Inn because of the outstanding staff. [Less]