Had again a lovely time staying at the Crowne Plaza, Rohini. The staff is friendly and attentive. The room was clean, the bed very comfy and we had a stunning view of the city. It’s always been a[More] special place for me with ties to my Family in India who loves coming here.
To our great pleasure, we were well-treated by Mr. Gurpreet Singh. It was not the first time we interacted with him. I have been coming to this place for many years now and he is my go-to person. This time again, he arranged everything for us from booking our stay, looking after what we needed, breakfast, and pretty much everything.
Mr. Rahul and Mr. Johnson in Mosaic restaurant, both are wonderful hosts. They again made sure that we had all that we needed & more during our breakfast. Thank you both for the lovely experience.
Mr. Raj is another great and helpful personality in housekeeping.
In conclusion, I highly recommend that you stay here and have a very fun time in Delhi.[Less]
Good hospitality and wonderful room
Excellent hospitality by staff. Clean rooms with all amenities. Scrumptious breakfast and quick service. The hotel was at walking distance from Rithala metro station and thus giving excellent[More] connectivity to Delhi. Only issue was the disturbing bass noise and loud music coming from events in the hotel.[Less]
Room upkeep could’ve been better. There were feather bits on the carpet, 2 of the 5 sockets were damaged, and we even found a bug on the floor.
Front desk could have been more proactive with a[More] simple request for water. My sharer while waiting for me, asked for water twice, but wasn’t offered any, and was only able to drink once we checked in.
Being a gold member, we opted for the late checkout during the time of check in, but the same was not honoured and we were told at the 11th hour that the hotel is sold out and we’re asked to leave. After negotiating, we were allowed to leave 90 minutes later, but that’s not what I signed up for. The team had a whole 24 hours to inform us, but nothing of the sort happened.
All in all, a borderline average stay.[Less]
The stay as usual is excellent. I stayed in october also and have been staying here often. Staff are very courteous amd helpful. Met with gentle man Dheeraj a very humble person ive met on check in[More] he helped to getting the best rate .[Less]
Comfortable stay and spacious room
Very spacious room and great breakfast buffet. Amenities are very good and staff is very courteous. Hotel is centrally located in Gurgaon.[Less]
By Mukul Singh Mk
I regular use to stay this property but due to staff changing i face some problems
Attention,services and TV Channels[Less]
As an airport hotel it serves its purpose well. Main drawback was noise from airport concourse[Less]
My experience during my stay was wonderful. Very helpful staff. Especially Mr. Nawab Shah. Very professional and polite. Great to see such quality customer service in todays world. Thank you.[Less]
Nabab Shaw helped us and his customer service is excellent. I wish him success.
Support from staff was great. I recommend to reduce the waiting time by the holiday inn booth. Also body lotion in the bathroom will be a good idea. I didn’t find body lotion.[Less]