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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 622 reviews
90%
Recommend This Property

Ratings Breakdown

622reviews

  • 5 Stars
    331
  • 4 Stars
    186
  • 3 Stars
    62
  • 2 Stars
    22
  • 1 Stars
    21

Nice experience

By

23 May 2017

club

Good hotel, staff and value for money. Made to feel welcome. Fresh, clean and relaxing accommodation. Room picked up road noise during morning rush but nothing dramatic. Recommended for stay in area.

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Excellent service from the staff and a comfortable room.

By

23 May 2017

club

I was made to feel welcome as soon as I entered the hotel and my room was big enough and comfortable. The internet speed was unusually fast for a free service, over 40Mbs, which made up for the limited freeview channels on the TV.
I ate dinner in a local restaurant, following recommendations by a relative so I can't comment on the lunch or dinner service, but my breakfatpst at the Holliday Inn was excellent. There was a good selection on offer (I had some of everything) and staff on hand to answer any queries.
The location of the hotel was perfect for my needs and I would definitely stay again if I am in the area.

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Good hotel let down by poor service

By

23 May 2017

The hotel is a good hotel with clean and comfortable rooms however the service provided by staff when I visited fell below my expectations.

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Business trip

By

21 May 2017

Excellent. Good facilities, friendly staff, good service.

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Check before you book

By

17 May 2017

Considering along with friends we booked over twenty rooms for a local wedding they bar ran out of stock having insufficient stock – small packets of peanuts cost £1.65 each, and they only had four in stock – ludicrous. The so called special room for the bride turned out to be a regular room. Felt so sorry for the drive on her wedding day – the tears flowed.

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Absolute let down. On my wedding day.

By

16 May 2017

club

Great location, shame about the service and added extras that you pay for, as both were non existent.

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Worst stay at an IHG hotel

By

16 May 2017

Not only did it take days for them to reply to emails prior to the stay I asked for an upgrade (Platinum Elite) member and was told we were already upgraded. The room was awful, bed small, couldn't see TV from the bed, no bed side table, bed not in centre of wall lights, severe light pollution through the door at night. No one discussed with us on checkout although there had been made aware. Drinks very expensive. Was given the choice of points or free drink at check in. Just an overall bad experience.

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Clean room and great breakfast

By

16 May 2017

club

Room was extremely clean which was my main factor as I came with my 1year old daughter. Breakfast was really good. Late check out was good.

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The 3 Night stay

By

15 May 2017

club

This Hotel I would highly recommend for any body having to attend a business function in this area or surrounding venues

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Lovely restaurant

By

12 May 2017

club

For both our evening meal and breakfast, the restaurant was comfortable and friendly

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Mr

By

11 May 2017

club

Lovely shame there was I wedding to much noise, if your booking for a relaxing time ask the staff what functions they have on

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Warm and welcoming

By

10 May 2017

We had a lovely stopniver here. It's in a great location and the hotel staff were all very helpful and friendly.

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