The overall attitude of the hotel staff is what you expect from a Crowne Plaza.
However, the Club Lounge team gives the extra bit to let this hotel earn 5 stars.
You are addressed by your name. They
remember your preferences. They ask for your needs before you have asked, and if it is only such small things like a power socket bar for your laptop to be able to work in the club lounge.
Just outstanding guest attention, worth an A PLUS grade.
Rooms are comfortable.
New gadget in the room: I found, the hotel has added USB HUB device in the bedroom which is of great value to recharge your devices overnight. [Less]