As ussual, Holiday Inn Shen Zhen is my first hotel choice when I travel to Shen Zhen for business trip.
The room/ staff service and overall experience are still one the best hotel I have been visited[More] around the world. But one small little comment is the Gym equipment is pretty old and out dated. Holiday Inn Shen Zhen have upgraded their room more than 5 years back. All the rooms are upgradeed with LCD TV and renovated with new furniture. Yet the Gym is not upgrated.[Less]
bed and towels
By park 1
the bed matress, pillow, and towel quality and service are excellent.[Less]
China...my home away from home
By Miss Mudhawk
Love the staff at this hotel. They always remember me, even after being away for 6 months. Only thing I would like to see improvements on is the quality of food for breakfast and potentially more[More] selections.[Less]
I don't remember how many times I stay at crown plaza and holiday inn globally. Anyways they are always my first choice of accommodation due to perfect and touching services. This time I particularly[More] appreciate the driver she indeed released my headache of getting to the hotel from luohu custom. Each time she picked me up on time whenever I requested. Keep up the good work IHG[Less]
This is my 5th time this year staying at crown plaza due to superior experience and good location[Less]
The staff make the difference
By After Dark
We have stayed at this hotel multiple times over many years now. We like the location and find the hotel comfortable. We enjoy the larger rooms on offer.
But despite the best efforts of the cleaning[More] and maintenance staff the hotel is getting quite tired. Our carpets were quite stained, the furniture a bit knocked about, the bathroom plumbing gurgle annoying - it didn't spoil our stay but it is something to consider.
We'd probably try somewhere else if it weren't for one thing - the staff. They make a genuine effort to impress, particularly the concierge team. Without exception they were friendly and efficient and I would like to make special mention of Walker as he was excellent.[Less]
Perhaps the best 5 star hotel in Hong Kong
The staff and service are just great. Makes me come back time after time. Especially club lounge team gets my special recognition - outstanding.[Less]
Amazing stay at Grand Stanford
Stayed at Intercontinental Grand Stanford after an Asian cruise. My stay was absolutely amazing. There was a slight delay in getting our room ready but the front desk staff was very apologetic about[More] it and provided us with drink vouchers while we waited for our room.
We were upgraded to a club floor room (top floor) minus the club amenities which was fine. The room was spacious, clean and comfortable.
There were free bottled water, free mobile phone for use during our stay and free nespresso!
Upon return to our room from shopping we were surprised with a welcome bottle of champagne!
The room was cleaned and stocked every single day. Called front desk for bucket of ice on 2 occasions and got them in 5 minutes. The fuse went out and had to call front desk. The repairman came in 5 minutes and fixed it.
A bit of a walk to Nathan Road but still close enough!
Overall stay was amazing. I would definitely stay in this hotel again and would recommend it to my friends and family![Less]
From the pick up at the airport to the check in to the check out and the shuttle back to the airport, the service was spot on.
Only 1 disappointing incident on my stay was that I had booked to stay[More] there because of a seminar that I was supposed to be attending. When I arrived, I asked where the seminar would be held but I was told that there was no such seminar there and they even asked me whether I was at the right hotel. I then sent an email to the people that I was corresponding with on my booking but unfortunately none of them bothered to respond to my email.
Fortunately I met some friends who were there for the same seminar and therefore didn't manage to get lost.[Less]