Traveled for an extended stay for business. The airline lost my luggage for the first week I was there. The hotel staff was genuinely concerned and went out of their way to help me with anything that[More] they could! The staff was friendly and ALWAYS smiling! The room was spectacular. I cannot wait to book again for another trip there in July![Less]
Great friendly and attentive staff
By GH LIM
Great service. The hotel staff makes me feel honored and appreciated.[Less]
Comfortable Room and Convenient
Rooms are comfortable, the bed and pillows were really comfortable. There is a couple of shopping malls within walking distance, and lots of restaurants and food choices.[Less]
Good location and helpful staff
I was pleasantly surprised when I was given an upgrade for my stay and the check in staff was kind enough to inform me that the corner room might be a bit noisy.
The location of the hotel makes it[More] easy to travel around and concierge was very helpful in a rainy day.[Less]
Huge room but Average services
They could provide to you a huge room but average services. not a very value for money stay.[Less]
transportation service to points of interests
The transportation service is quite convenient, and it is free. It made the trip much easier, you don't have to find and wait for public transportation. Totally awesome![Less]
Great hotel in great rate
I was in Suzhou for business. Holiday inn located in a location close to my visits and a big shopping mall was just a block away, just 5mins walk. It had everything I need and the staff service is[More] excellent![Less]
Value for Money
Great Price for the level of People Services provided.
Quality of Foods and services provided if improved, will make the stay even better.
Overall staffs were top class service provide[Less]
Friendly Place to Stay
We have stayed here 3 times. The staff is friendly and helpful and the room cost is very reasonable. It is located near a modern shopping center with name brand stores, restaurants, and supermarket. .[Less]