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Shenzhen Hotels

Compare Hotels in Shenzhen

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Featured Shenzhen Hotels

Latest Shenzhen Hotel Reviews

Average Rating for Shenzhen Hotel
(4.4 / 5) of 14220 reviews
Awesome Hospitality with Perfect Location!!!
By ashu82in
Crowne Plaza landmark turned out to be one of the best properties I have stayed in as far as hospitality is concerned. We reached the hotel at 11.00 and was warmly welcomed by the hotel staff...We [More] didnt even have to request for the early check-in but instead the room was ready (it came as a big respite after a long flight and ferry). To our surprise we were upgraded to Studio Room (we have booked Premier Room). The guy at the reception was exceptionally courteous. The rooms are very spacious and good and maintained. There was some language issue while communicating but the staff will put an extra effort to help you out. For breakfast, there are very few vegetarian options but then anyone can manage with large spread of breads. A hotel worth staying and is highly recommended!!! [Less]
I love this hotel
By Pwilton
I travel extensively , and without doubt this is my favourite hotel anywhere. I like the location , the large rooms and I aways take advantage of the 26th floor Club lounge. The only suggestion I [More] would make is to replace the iPhone 3/4 adapter by the bed with the newer IPhone 5/6/7 adapter. I will be back next month. [Less]
Wonderful staff, Clean Spacious Rooms
Have stayed at this Hotel a number of times this year, and this is truly my home away from home in Shenzhen, The entire staff is wonderful, caring, considerate and very accommodating. The Hotel Spa [More] offers relaxing massages and treatments as well as a full gym, sauna [Less]
Best location and great customer service.
By tammieoreo
This property has the best customer service compared to all the other hotels I've been to. Everyone is so helpful and very friendly. My friend and I were in Hong Kong for vacation and to [More] celebrate my birthday last week. There was a welcome letter, fresh fruit, gift and a birthday cake when I entered my room. The birthday cake put a smile to my face. It was a very nice and sweet gesture from Intercontinental. The cake tasted delicious too. Thank you for that. Housekeeping kept the room clean every day. Replenishing items throughout the day. The floor supervisor checked on us to make sure everything is okay with the room. There was a complimentary smartphone in the room available for use. We used it mainly to google restaurants, search for directions and making local calls. Remember to erase the data from the phone before you check out. We decided to try the buffet at Harbourside in the hotel. All you can eat seafood, extensive selection of different cuisines, and the dessert table was endless. I wished I had more room to try all the desserts, but the ones that I did try was delicious. Price for the buffet is higher compared to the buffet in the states. You get yummy foods and a great view of the harbor. The infinity pool was smaller than I had anticipated, but it has a nice view of the harbor. Beware of mosquitoes though. The spa was very nice. My friend treated me to a massage. The experience was very relaxing and a great way to end my trip. If you stay at this hotel, make sure you book a room with a harbor view. It will be worth it. [Less]
Best in Class
By biz traveller25
seemed that all staff are working proudly.... they make sure to serve guests. they go beyond your expectations. the best experience was when my friend asked a manager at the Harbor view restaurant [More] as her coffee inside the cup was getting cold, the manager, not only brought a new cup, but only replaced the whole pot of the coffee. She could enjoy very hot coffee. I am sorry i forgot his name, but we really appreciate his kindness. needless to say the facility are great. the minor "con" is the flushing sound of toilet is too loud, wakes up your partner at night. but it is again, very minor thing. [Less]
it needs a little improvement
By futo1967
I've stayed this hotel a few times before, and with that experience and being a spire elite ambassador member, I decided to stay here again. I took hotel limo from airport since I had many baggages [More] and it was after long flight from U.S. Upon arrival, a staff escorted me to the room and check in was done promptly with upgrade to harbor view room. I wanted to make a few local phone calls by using its handy phone which is provided in the room, but it was not working. After a few ding dong with staff, it worked. I found several femal hairs in the bathroom, which shows not very good standard of cleaning. Also, drainage of the bathroom is not very good. I noticed this from previous stays. I think hotel needs fundamental overhaul as many things start to look aging. Overall, I had good stay with this hotel for the price I pay in terms of Hong Kong hotel rates. Gym is nice, and swimming pool area is relaxing. [Less]
Shenzhen Crowne Plaza, great hotel some issues
By bubiman
The hotel is awesome just what I would have expected, the room, ambiance and staff are wonderful, We had a couple of issue with a fussy circuit breaker which lasted for 5 days until they [More] replaced it, otherwise I was on a chair resetting the circuit breaker which is above the closet, inside. The business center is well secure, if you are not on that floor, you have to go to the front desk to get access to make printer copies and use the computer, I don't know about you but working in China for my USA based company, I need to work often at night, and to ask permission to use the printer is just inconvenient. Craig [Less]
A Comfy home away from home
By plac62
On extended assignment in China and lived in the hotel for a month and a half. The room was comfortable and was my "home" for the period. [Less]
Great Hotel in Longgang
By prithvik
I stayed at this hotel from Aug 27-Aug 31, 2016 and again on Sep 1-Sep 2, 2016. My first stay room was 1535 in the A Tower. Room was nice and away from the KTV, so it was much quieter. My second [More] stay was in 1016 in the B tower overlooking the KTV, so it was noisy. Breakfast buffet is a great spread and lots of food choices whether you want Western continental style or East Asian. I availed of the laundry service while staying and I loved how nicely my clothes were folded and packed. It actually helped me pack my suitcase better and have more room for shopping. I also made an appointment for a massage at the Hotel Spa, but ended up entering the wrong massage service which is also located in the same second floor of the building and is actually more attention grabbing than the hotel's offering. They ended up giving me a better deal than the hotel's service. My advice to IHG members is to double check that the check-in staff credit your IHG account with your stay. The staff wrote down my IHG number on a piece of paper instead of entering it in the computer, and that was the first sign they may forget to credit me with points and I was right. I had to speak to the manager during my second stay to have my points for first stay credited. [Less]

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