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Shenzhen Hotels

Compare Hotels in Shenzhen

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Featured Shenzhen Hotels

Latest Shenzhen Hotel Reviews

Great customer service
By Firas
I was impressed by the service that provided By The receptionist Nancy She was very helpful and friendly . I would like to thank her for the professional service . And also Ben at the [More] concierge [Less]
Benefits of spire elite
By Doctor
As a spire elite members I expected complimentary breakfast and access to club lounge. For breakfast I had to pay and access to club lounge was denied. [Less]
Great hotel in Guangzhou!
By Pamela
It was such a pleasant stay at Holiday Inn Shifu Guangzhou. Prior to my arrival, I informed the hotel whether they could keep my parcels for me in case they arrive before my arrival. The hotel [More] confirmed and upon check in, I was greeted by Miss Nancy who promptly told me there were 4 parcels waiting for me. I really appreciated the attention to details. Later, Miss Nancy upgraded our room to a bigger one which was a very nice surprise and made our day. The room is massive. The beds are big and the bathroom is clean and spacious as well. Really, nothing to complain. The service was excellent. From the security downstair ( we were greeted by Ms. Dara upon arrival ). She was friendly , polite and very helpful. Another highlight was the concierge Louis who helped us buying train tickets to Hong Kong. Louis made sure our tickets were delivered on time and booked us taxi as well. He was very friendly. We were very impressed. The staffs all speak and understand english very well. I didn't experience any communication problem at all. The location is great. There is convenient store just opposite the entrance, food court opposite the hotel and the hotel is located in the middle of a shopping street but, it's still somehow calm and not busy at all. We didn't use public transport so we can't say much about it. But getting a taxi to and from hotel is not a problem at all ( just make sure you have the chinese address of the hotel because most taxi drivers won't understand if you just say Holiday Inn Shifu ). I will definitely go back to Holiday Inn Shifu on my upcoming trips to Guangzhou. [Less]
Feel like at home
By Dave
Good location for arranging business meetings at ease. Comfortable bed/room made me felt like home. Great, friendly customer service offered when needed. [Less]
Great breakfast and loved the eco-friendly toiletries
By Charmaine
Great breakfast spread with wide variety. Everything was fresh and made on the spot. Loved the porridge and naan. Recommended to stay a few days to try out everything at breakfast. [More] Staff/waiters/waitresses were also very prompt and professional. I witnessed a waitress accidentally toppling a jug of milk at the coffee machine while serving a guest. She did not panic, she immediately asked if the guest was alright, quickly got the coffee and helped serve it to the guest at her table. While she left to serve the guest, her colleague immediately cleaned up the spilled milk. Everything was cleared in less than 15 seconds. Great teamwork and professionalism there. I was also greatly impressed with the hospitality of the staff, especially the manager from the restaurant. He was very attentive and always greeted everyone with a smile. He added a touch of friendliness to the otherwise impersonal experience of breakfast dining. Would also like to applaud the hotel for the eco-friendly toiletries and their packaging. A good example for other hotels to follow. [Less]
Great breakfast buffet
By Twerts
Love the breakfast at Crowne Plaze Guangzhou City Centre. Love the variety, very authentic and fresh. Breakfast manager was excellent. He was one of the few who would greet every guest with a smile [More] upon arrival to the restaurant. He was also very prompt with our requests and was very friendly and polite, starting our days on a right note every morning. Also love the Haochi restaurant, great concept of having the different Chinese cuisines all available in one place. It's really delicious and affordable. Arguably the best dishes we had in Guangzhou. [Less]
Great room
By B1ker_JD
The room was actually a suite and it even had a usb connection next to the bed for charging the phone. [Less]
Great Hotel
By Mike
Great hospitality. Foods are great too. Whenever I am in Zhongshan, I will stay here. As a IHG member, I love to stay here. [Less]
Good Value for price
By JessieK
The hotel was very clean and nice, had a slight problem with the scent of the carpeting in the corridors of my floor but the rooms were not affected. The Air-conditioning however was very cold no [More] matter what temperature it was set too. it was either really cold or would shut of completely. [Less]

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