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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 1370 reviews
93%
Recommend This Property

Ratings Breakdown

1370reviews

  • 5 Stars
    912
  • 4 Stars
    362
  • 3 Stars
    58
  • 2 Stars
    18
  • 1 Stars
    20

Great room and breakfast buffet

By

August 15, 2017

club

The room and breakfast were great. There were a couple of things though, which were sub-standard for a hotel of this quality: the speed of the wireless internet was very low. There is no excuse for that. I was changed 10HKD for printing 2 sheets of paper at the reception. I would not expect to have to pay for that. That was poor. The bed was comfy but rickety., Whenever my wife moved in the bed, the bed would shake and I would occasionally wake up. I took the taxi every morning. One morning, the waiting time turned out to be 40 minutes which is very poor. Other days it was fine. Not reliable.

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瑕不掩瑜,总体满意

By

August 15, 2017

club

在香港来说,性价比算是非常高的,但是酒店的早餐和一次性用品确实不像这个档次的酒店的配置。另外楼道的霉味是让人大大影响心情的。总体还不错!

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環境很舒適, 服務態度很好

By

August 14, 2017

環境很寧靜, 完全符合我需要的休閒休息. 前台服務員態度極好, 笑容滿面. 不過有個問題, 我是來休息, 當然不會早起床, 那會去食早餐? 我還是喜歡之前的送生果服務. 房間內應設基本餐具, 始終客人絕對有機會帶外食, 次次要CALL人送餐具太麻煩客人.

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Special Thanks

By

August 14, 2017

I was supposed to do this earlier but due to my Mom passing away I could not write this earlier I would to specially thank Joe in the Club lounge who works tirelessly and always with a smile Also I appreciate the courtesy and comments shared by CINDY and ESTHER about where to go for shopping etc and the do n not to do in HK .. I will definitely stay there again in the near future Hope this is passed on the concerned staff Thanks

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Great service and spacious room

By

August 12, 2017

club

Quick and easy at check in and check out. Front desk staff offered me non smoking room without me asking as he noticed that I was travelling with children. Very thoughtful. The next day I left an important document ( birth certificate ) in the room and we were on way to airport, the front desk staff (his name is Linus ) rang me urgently as he remembered that I mentioned at check in that I would be leaving hk early morning. Very helpful. And for the room it is spacious and clean. I didn't have time to use the top floor lounge ( but I have had in the past ). I took the children to dinner buffet - it was good overall. I will stay at Crowne if going to the area again.

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服务周到,认真负责任,用品干净

By

August 11, 2017

club

酒店服务很不错,我们遗留了重要的私人物品在酒店,但自已都不知道,在离开时服务员及时告诉我们并核对物品信息确认,然后归还我们,非常的感谢!还有酒店游泳池很好。

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冰冷没有表情的脸给谁看?

By

August 08, 2017

先说好的地方,新酒店硬件好,房间大,楼下就是商场和地铁站,非常方便。
但是呢,不止1个酒店员工让我感觉到冷漠,而且不是一般的冷漠!
前台瘦脸颊戴DW皮质手表女生,入住退房都是她,没有任何问候,没有任何微笑,甚至没有耐心,除了让我信用卡签字外没有任何一句话,表情冰冷感觉我欠了她钱。退房居然也不给我打账单,主动要才给,回来看账单居然还打错了,走时候连byebye都不会讲,差极了!
因为是会员,送了欢迎饮品,去顶楼星幕酒吧坐坐,问电梯口小妹酒吧营业时间,一脸茫然,说不知道让我问前台,你怎么不让我去问路人甲?顶楼酒吧经理接待,应该是经理,尖脸瘦瘦高高戴眼,镜,一样冷冰冰,看到客人过去,连基本say hi都没有,我说我想去室外,他说室外没有位置,明明一大把空位好嘛!看他臭脸欢迎饮品也不想喝了,直接就去,一样一句抱歉和byebye都没有。
一句话,大多服务员,就是冰冷和漠视,体验差!但我相信,人的服务会提升,所以勉强推荐。

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Location is convenient

By

August 07, 2017

酒店位置不错,将军澳地铁上盖,但房间city view美中不足,房间facility不错,但Wi-Fi信号不稳定,staff服务不错

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Great service

By

August 03, 2017

club

Very good service and comfortable during stay. Location is excellent.

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床铺舒适,服务一流

By

August 03, 2017

club

床铺舒适,服务一流,交通方便,性价比高,酒店环境不错,吃和购物都可以。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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By

August 02, 2017

club

酒店給人的感覺大和舒服,高貴。服務員給人親切有禮貌。酒店餐廳的食物種類多。房間舒適,空間感覺比一般闊達。

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素晴らしいおもてなし

By

July 31, 2017

ホテルは、清潔で部屋も広く非常にくつろげた。部屋にもソフトドリンクが2本、ビールが2本無料で用意されており、満足できた。
また、会員には、ウェルカムドリンクが用意されていた。

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