I have stayed in the Crowne Plaza Schipol multiple times over the last couple of years. I stayed there again a couple of days ago.
The check-in staff are always very nice, rooms are comfy, clean,
and very spacious.
It is a shame that the airport shuttle only runs every 40 mins or so.. it can be quite a long wait if you just missed it.
The restaurant serves good quality food, but by far some of the worst service I have seen, it has been the same every time I have stayed here. Staff in the restaurant tend to ignore clients, and walk off when being talked to. I stood for 10 minutes waiting to be seated (in an almost empty restaurant) being ignored by the staff, and ended up just sitting on an empty table. It really is a shame as it's a fabulous hotel otherwise. It won't stop me from staying here again, I globally like the IHG chain and stay loyal to it, I might just eat elsewhere though. [Less]