The location is ideal for access to the metro being directly across from gare l'est, although its not in the safest of neighbourhoods in Paris.
Upon arrival, I was asked to settle the bill for my
2 nights stay, although I didn't mind doing this if it wasn't for the fact that it was almost 1:30am and we had just arrived after a tiring flight. i also wasn't recognised as a spire member until i had politely asked whether they could offer me a complimentary room upgrade.
The upgrade room was brilliant and exceeded my expectations. Awesome shower and very clean.
The breakfast was a little disappointing given the quality I have come to expect in other Holidays Inns.
Overall, I had a pleasant stay at the hotel and enjoyed the new refurbishments. I would stay at this hotel again and the staff were friendly. [Less]