The wife and I booked 3 days at this hotel last week.
Room on the 6th floorat first seemed alright, clean and comfy beds, etc.
We had a hard time sleeping the first night due to noise coming
the ceiling in the bath, noisy heating fan and traffic noise coming from the highway.
In the morning the toilet wouldn't flush , so I called front desk.
Within 5 minutes maintenance staff (IIRC his name was Jack)
appeared and fixed the toilet. I pointed out to him the noise
coming from the bath ceiling and he agreed , said it was from the
mechanical room AC/Heating unit.
Right away he said he would move us to another room and within less than 10 minutes he was at the door with new room cards.
He even helped us move our things to a room on the fifth floor, inner court, no noise from bath room, fan or highway and finally a good night's
The free breakfast was also excellent and included scrambled eggs, hard boiled eggs,sausage, bacon, muffins, cinnamon buns, etc etc
If we ever returned to Edmonton we would certainly stay at this hotel [Less]