Large, free parking lot. Nice open and clean lobby. Friendly and courteous staff. Less than 10 minute drive to the West Edmonton Mall and loads of restaurants to choose from along 170th. The room
was very clean and comfortable. The hotel WiFi was better than at home. I was able to stream on-demand movies and tv from my tablet without any buffering or slowness. There was enough coffee in the room for two cups. The shower was nice and full. Lighting in the room was good. My room did not have a clock; however, I used the wake-up call service and had a smart phone, so not a real issue, but still would have liked a clock.
I can't say enough about the staff. Michelle should be given anything she wants any time she asks. I booked two meeting rooms to be used over two days. The evening I arrived, it was discovered that I misunderstood what was required for our training. The facilitator needed TV's in both meeting rooms. Michelle and Francis went above and beyond in obtaining 2 TV's for us at the very last minute and had everything set up and PERFECT in short order. My error ended up being a problem that she took on and addressed with professionalism, courtesy, and grace. You can't teach those kind of skills. She is excellent and I will continue to stay at this location because of the amazing experience provided by the staff lead by Michelle. THANK YOU THANK YOU! [Less]