We stayed last week as part of a birthday celebration, and as always had a wonderful time!
Obviously it is sad to not be able to go into the club lounge as we would normally, but the hotel and
staff made sure we had everything we could need sent to our room instead. We were able to order food from the club lounge supper buffet (Fish goujons, spring rolls, samosas etc. On top of that the F and B manager Lars had some cocktails sent up to the room as well which was very kind!
Also, as it was my birthday, the managers kindly organised cakes/ whisky/ treats to be sent to the room, and they were delicious.
The room was very clean as always, and the whole hotel and staff clearly take the virus precautions very seriously, ensuring temperature checks were taken and hand sanitisers were available everywhere we went. We were also happy to see all the QR codes for the gov track and trace programme clearly visible in all the areas of the hotel we visited.
On top of that the hotel has a number of little cleaning robots that are making their way around the different areas of the hotel. I think these robots should have their own instagram accounts... updating their daily cleaning challenges. :P
The buffet breakfast was enjoyed in both the main restaurant (M) and in the club lounge. The main restaurant has more options to choose from, however if you are looking for a more basic breakfast and a quiet sit down, then the club lounge is also very nice! The eggs Benedict from the club lounge is one of the best we have ever had.
As ever, a hotel is only as good as the staff it employs, and the staff at the intercon make it what it is. They are determined in making sure your stay is as enjoyable as possible, from the club lounge staff who ensure everything we need is catered to. To the lads working in Tiffany's who are a delight to be around. Not forget the team working in the M restaurant, who go so above and beyond, making sure we have our favourite things to eat, even if they don't have it as a buffet option that day!
A special mention for Mr Drummond, Lars and Mimi, who as always took such good care of us. We would live at the hotel if we could, so grateful to all they do for us when we stay. [Less]