Overall I give my recent stay an Excellent rating, although the check-in process was a nightmare. I reserved a (2) bed room approximately 2 months in advance. There were 3 adults staying in the room.
I arrived at the hotel 30 minutes past check in time. I was told my room was ready(clean), give them 15-20 minutes and my room would be available. When I went back to the check in desk, I was told my room was still not ready. I was asked if I wanted a (1) queen size bed. I obviously declined. I advised I hotel worker I had dinner reservations in 5 minutes and was told my room would be ready when I returned. Two hours later, my room was still not ready. I was told I could have a room with a double bed and sofa sleeper,. By this point I agreed and accepted the room offered. When I opened door to the room, I was amazed at the amount of space as well as the amenities, in which all were in complete working order. I choose the sleeper sofa, as the married couple obviously needed the double bed to themselves. The sleeper sofa was definitely not the best sleep I've had but again, overall I was impressed with my stay. The complimentary breakfast was over the top! [Less]