Rated 4.5 out of 5 by 357
Rated 4.0 out of 5.0 Business Trip
I stayed at this hotel during a short business trip. On arrival the evening porter was extremely helpful, friendly and efficient. My room was comfortable and clean, although the towel rail over the bath was loose and about to fall off and the sink was positioned extremely high making it's use awkward. The bar prices were expensive and the lunch menu baguette was practically tasteless and poorly presented. Very good breakfast selection, only complaint was the scrambled eggs were almost liquid. The serving/waiting staff were generally helpful and pleasant, although a couple may need to brush up on customer service skills - I was shown to a dirty table and no effort was made to clean it before I sat down. Great wifi connection throughout and the hotel is situated in a quiet convenient spot on the edge of Winchester, plenty of parking and with easy access to the M3. Checkout was efficient and friendly. I would recommend this hotel but feel a little bit more customer focus from the bar & catering staff is needed, but 10 out 10 for the reception team.
May 31, 2015
Rated 5.0 out of 5.0 by pbowden Brief but enjoyable stay
It was exactly as I have come to expect from Holiday Inn, which is excellent.
May 31, 2015
Rated 5.0 out of 5.0 by GGee Clean convenient and comfortable
Modern and spacious public areas. Attentive staff and good service. Room different to many UK Holiday Inns, plenty of space but tiny wardrobe which looked a bit like an afterthought.
May 28, 2015