Hotel is in very good location.it has plenty of rooms
general atmosphere is good service is good .
and Staff is help full. Price is ok[Less]
OK for business, very friendly staff
Rooms are adequate but a bit grubby and worn. Staff are very pleasant and friendly, try to be helpful; many speak very limited English. My experience with lunch in the Essence Restaurant was: can be[More] good (scallops) but can be poor (burger did not match order, very under cooked inside). Understanding manager explained trainees were the problem; if they were trainees, it sounds like supervision failed.
Fine for a business stay, rooms really need a major cleaning.[Less]
This is wonderful location to the shopping area, theatre and business centre. I especially love the local Chinese breakfast next to the hotel which was also a popular brand to the President of China.[More] As an art lover, the most famous theatre is right next to the hotel. Forbidden city is also accessible. So I'd recommend this hotel.[Less]
First time visit to China
I booked this hotel by contacting the hotel directly through emails, who were very helpfull in understanding my needs and gave me the corporate rates. I did not use my corporate traveling resources[More] to book this for me. My overall stay was very pleasant and enjoyable and specifically I admire the professionalism and attentiveness of all the staff I came in contact with. Thanks everyone for good job.[Less]
highly professional personel
I enjoyed my stay at the Crown Plaza Lido thanks to your very pleasant and efficient staff, who took care of me like never before, I look forward to returning to this hotel and meet again and be[More] served by the wonderfull personnel employed there, and as we say in french chapeau bas, I salute you all.[Less]
They made me feel very comfortable and the staff were very welcoming. The rooms and beds were comfortable and the bath was great![Less]
Amazing service and friendly staff
The staff at the hotel were more than helpful, there was no hassle getting my room ready, and check-in was swift and efficient. My needs were catered to by a group of staff with a high level of[More] professionalism, overall great experience.
My butler Lina was attentive, at my request she booked a room prior to my arrival and kept in touch with me throughout my stay to make sure my stay was comfortable.
Would certainly recommend.[Less]
Good Concierge Service
During the 8 days stay at this property, the concierge team has been very helpful to attend to all my needs.
Especially Mr. Tony who is very attentive and polite to serve myself and our guests.[Less]
What a great experience after a long flight to come home to this hotel. Yes, it really feels like home for me.[Less]