Was in Beijing for a short business trip and this is a wonderful hotel that the people working there are trully helpful.
The food and service at the CP Lounge is excellent.
On our way in, we[More] decided to take subway train to the hotel. As it was raining -- we were unable to get a cab and the hotel staff sent a car to pick us up while we stayed warm in the mall.
Keep that up and hope to see this on all Crownw Palza hotels throughout the IHG network of hotels.[Less]
Best value in Beijing!
By TX Traveller
The hotel is conveniently located on Ring 3. The breakfast is great with many choices. I like the fresh squeezed orange juice very much and the noodle stand is great.
The staff were very helpful and[More] were eager to greet me and always ready to help.[Less]
Rooms don't cool down, but everything else excellent.
By Cody in Texas
The lowest our room would go, even with all shades closed, was 23.5 C. We find that pretty warm, especially for sleeping. Engineering could not turn it down and seem fascinated that we considered[More] that hot. They said colder air conditioning was not available. When the room reached 27.5 during the day on day 3, we finally asked to be moved to another room where the sun was screened from the windows. At this type of hotel, we ought to have more control of the climate.[Less]
Good value for money but don't expect typical Crowne Plaza standard
Centrally located in DT Beijing. Good value for money but quite run-down and in urgent need for renovation when compared to average Crowne Plaza standards world-wide.[Less]
over all good hotel
Hotel is in very good location.it has plenty of rooms
general atmosphere is good service is good .
and Staff is help full. Price is ok[Less]
OK for business, very friendly staff
Rooms are adequate but a bit grubby and worn. Staff are very pleasant and friendly, try to be helpful; many speak very limited English. My experience with lunch in the Essence Restaurant was: can be[More] good (scallops) but can be poor (burger did not match order, very under cooked inside). Understanding manager explained trainees were the problem; if they were trainees, it sounds like supervision failed.
Fine for a business stay, rooms really need a major cleaning.[Less]
Manager was great!
By Jim Eng
I was stranded in the Beijing airport due to snow storm. They only had the Executive suite which was more than I wanted to spend but I took the room because I did not want to spend the next two days[More] in the airport. But when I asked to move to a smaller room the second day the manager said stay in the suite for the small room price. That was very gracious and as a platinum member loyalty pays off. This is why I stay at IHG brand hotels.
I stayed here for one night in the middle of Nov, and although the hotel was pretty full, it never felt crowded or busy. The staff does a great job of providing seamless service. Our room was near[More] the top of the hotel, in a quiet corner away from the elevator, and although there was not much view, it was perfect for our purposes: sleep and relaxation between jaunts all over Beijing. But, nothing within walking distance. Highly recommended![Less]
Great Hotel near PEK Airport
By Chemist Kim
Easy access hotel very close to PEK airport. Staff is friendly and the shuttle service is right on time![Less]