Rated 4.1 out of 5 by 248
Rated 5.0 out of 5.0 by Allen 37 An very enjoyable overnight stay
Arrived in the hotel after a nostalgic trip around Sheffield and prior to travelling to Northumberland. The room was clean and comfortable, the staff helpful and polite and we enjoyed the dinner and breakfast we took in the restaurant. Thoroughly enjoyed our short stay
April 23, 2015
Rated 5.0 out of 5.0 by LilAsh5 Lovely historic building
Outstanding building with friendly helpful staff..nice local beer in the bar.
April 19, 2015
Rated 4.0 out of 5.0 by Boris12 Comfortable room and good breakfast
Stayed for one night while visiting friends. Found the hotel well suited to our needs and well positioned to access travel needs. Staff friendly and room was good. Bathroom was a little on the small side but was clean and well provisioned with toiletries
April 17, 2015
Rated 2.0 out of 5.0 by Moomin64 Disappointing
So disappointed with this hotel after having such a wonderful stay in another IHG hotel in Glasgow last month. The room was shabby (and far from chic). Room was large, but bathroom was really tight for space and poorly designed. The bathroom was also very dirty and the carpet in the room and public areas was not clean especially around the edges. Queuing for the one lift to get up and downstairs was a nuisance especially when you are unable to use stairs due to disability. This hotel just looks tired and in need of a facelift - and a good clean - but could be fabulous if these things were addressed.
April 16, 2015
Rated 3.0 out of 5.0 by frankxy stay at the express instead!
it's a dated hotel, that is not catered for actually staying in the hotel to eat or drink (unless perhaps you're staying there for a function in which case you'll get plenty of attention from the staff).
myself, wife and 18 month old boy felt like an inconvenience to the staff for trying to have an meal and drinks to ended up leaving the hotel and visited the HI express down the road to eat where the staff were friendly and helpful.
rooms are ok but really noisy and there's no temperature control. really could do with a refurb but the beds are comfy enough.
April 16, 2015
Rated 2.0 out of 5.0 by disappointed J poor value for money
Room was at front of hotel, light from front the hotel made the room quite light at night. Room by elevator which when used kept me awake. Room could have been cleaner. Bed very uncomfortable. Breakfast was very poor. Cold, dry and chewy food. On previous stays at this hotel the service was quick, efficient and very clean, this time not quick
April 14, 2015
Rated 4.0 out of 5.0 by Traveling auditor 33 Nice historical setting let down by noise
Very nice hotel and relatively easy to find if you follow the directions. Clean with good staff. The only problem I had was that the mattress was very hard which didn't help my back and the noise levels from inner city cars and police car sirens kept me awake. The windows were sash and offered little reduction of noise. I would stay again but would ask about the mattress and take ear protection.
April 13, 2015
Rated 5.0 out of 5.0 by GillySiz Beautiful Hotel
We have stayed at various Holiday Inns for a variety of reasons - celebrations, moving house, business and holidays, and have always been highly satisfied. Unfortunately our recent stays have been due to visiting my mother in Sheffield who is very ill in hospital. So this visit was quite different as we needed time to ourselves and therefore room service was a big part of our stay. I couldn't fault it. The hotel itself is beautiful, the staff are efficient and friendly and our rooms, on both visits, were clean, well equipped and quiet. We will be visiting again shortly, probably under the same circumstances but, knowing that our stay will be comfortable and peaceful, will take a load off our minds. Thank you to all the staff who helped make our visit that little bit easier.
April 13, 2015