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Rated 4.1 out of 5 by 176 reviewers.
Rated 5.0 out of 5.0 by Relax in an historic setting Not your typical Holiday Inn this one: set in a fascinating Grade II listed building which was built in 1862 and is steeped in history, but has been very well maintained and updated for comfort and style. October 14, 2014
Rated 5.0 out of 5.0 by Lovely hotel and great service Excellent hotel, friendly staff. Breakfast was very nice and hot with fresh coffee brought to the table. I would certainly recommend this hotel! October 9, 2014
Rated 5.0 out of 5.0 by Wonderful hotel Everything about this hotel just oozes quality and a sense of grandeur. Don't take the lift whatever you do, you'll miss the staircase which is just a joy to walk and makes the whole experience reminiscent of Downton Abbey! My only complaint and in fairness, it's not specific to this hotel is that the mattress is just too soft. Not wanting to sound like Goldilocks but you cannot get comfortable because there is just no substance to it. Other than that, it is simply wonderful and we will stay again. October 9, 2014
Rated 4.0 out of 5.0 by Lovely hotel with lots of character We stayed on our wedding night, room was beautiful, staff were very helpful and accommodating, especially when we had to drop some belongings the day before. Only downside was the room service breakfast, it arrived on time but there was not much of it! October 6, 2014
Rated 5.0 out of 5.0 by Great service and good food Overall impression of the hotel was good. All of the staff were extremely helpful and friendly. The food was very good and an excellent selection at breakfast. The only very minor niggle was that my room was too warm but then I have that issue at every hotel I stay at so I don't hold it against the Holiday Inn. I was atleast able to turn the radiator off in my room which is an option that is not always available at other hotels. I would certainly recommend this hotel to friends and colleagues. October 6, 2014
Rated 5.0 out of 5.0 by Overnight Very good hotel. A bit tricky to find if you do not know Sheffield too well October 4, 2014
Rated 4.0 out of 5.0 by Lovely room in pleasant location We stayed for 3 nights and had a very comfortable stay, with easy parking. Large modern room, but warm when we were there and no air conditioning. Staff were very helpful, but the hotel was very busy with conferences and a rather noisey wedding on the Saturday night. Would stay again though. October 2, 2014
Rated 1.0 out of 5.0 by Bad service I booked a room as had business meeting early next morning. I asked for a quiet room. I checked in at about 20.45 and was given an executive room on 3rd floor. At 21.45 when I was already changed for bed loud pounding music started from somewhere outside my room. After 5 minutes I called reception and was told that there was a function. I asked until when and was told to hold. After a couple of minutes the man came back and said 'until midnight'. I asked to be moved. At first I was told there was noweher suitable for me. After I persisted I was offered a lower grade room in the annex on second floor. I had to get dresssed, repack, go down to reception, swap keys and go back up. In the new room I couldn't hear the music but was so wound up that it took a while to drop off. In the morning when I complained to the duty manager he apologised and blamed the check in girl. He said that Hermann Beck the manager would be in touch. 5 days later, he still hasn't. Very poor service and I'm a Platinum member who they are meant to make even more of an effort to please. September 30, 2014
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