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Rated 4.0 out of 5 by 105 reviewers.
Rated 4.0 out of 5.0 by Noisy room / dated and worn curtains Staff were lovely and hotel looked lovely from the outside and public areas were clean and tidy. Unfortunately the room was so noisy, through traffic and constant police and ambulance sirens, that no sleep was managed. The curtains were torn in places, looked mouldy and gave the room an unclean feel, Towels were old and even when given extra ones, these were below par also. Would not return to this holiday inn. February 12, 2014
Rated 4.0 out of 5.0 by Good hotel, excellent large room, ample parking, near centre. A lovely hotel, comfortable & within walking distance of city centre. The reception rooms & bar are relaxing and pleasant. We stayed on a DBB basis which was good value. The only downside was that none of the main courses on the set menu included any vegetables, except a mushroom sauce, & none were available as an extra. I did request some & was served with mixed peppers. The chef did accept my concerns & said he would change the menu. All food was tasty & cooked to perfection. We would definitely stay there again. February 7, 2014
Rated 3.0 out of 5.0 by Plesant stay Enjoyed our stay overall and would recommend the hotel. Staff were efficient, polite and approachable. Locating the entrance at night was a challenge however used sat nav directions and did not check what the website offered regarding directions before travelling. Bar choice of bitters poor and a good local draft bitter would be a refreshing change to the usual limited choice normally offered in all UK Holiday Inn's. Its a large victorian hotel and the residents bar could be made to feel a little more cosy and less imposing January 29, 2014
Rated 5.0 out of 5.0 by Overall Very Good Very comfortable room and beds, staff very welcoming and good food. Overall very good standard! The only negative was the bar area which was quite cold and not very welcoming due to the temperature and the lighting. The bar area could do with more lamps which would give a more intimate and warm atmosphere (on top of the actual very cool temperature!) The barman (who was friendly, as were all the staff) immediately increased the temperature when we asked, but as it is a large room, with high ceilings, the temperature did not increase very much in the time we spent there. January 29, 2014
Rated 4.0 out of 5.0 by Stayed before Great location and only lacks a swimming pool. Restaurant serves good food, only downside was I had to ask for the wifi details and this should have been offered to me rather than me having to ask. January 26, 2014
Rated 5.0 out of 5.0 by Quality Service Hermann and his staff make this hotel what it is. The rooms, food and whole experience is great. I will working in Sheffield every week with my team for 6 months and will be a regular visitor. The food whether it is breakfast, a bar meal or the dining room has a good choice with something for everyone. The gym is small but sufficient. There is a nice quiet lounge next to the foyer. Ideal for just chilling out, Keep up the good work January 25, 2014
Rated 3.0 out of 5.0 by New Years Eve Gala celebration 2013 Booked this venue to celebrate new years eve 2013 with a group of friends, 10 in total as we have done for the past 5 years. Although enjoyable we found it lacking this time, the staff were attentive and professional, but feel that the evening gala meal was poor with the main course lacking, with very little vegetable accompaniment. Overall I found the experience quite drawn out at table, this maybe due to the extra attendance as the evening was full to capacity, with extra tables into the dance floor and I feel contributed to the dissatisfaction, too many guests! The waiters were excellent as always as was the before dinner drinks and canape', one small bar was open in the afternoon before celebrations began with only one member of staff to serve, although he served us very well he must have had other duties as every time someone wanted drinks the bar was left unattended. The rooms allocated were good as usual as was the breakfast, but feel the gala menu fell down on every course but the cheese and was noticed by us all, was not a patch on previous years!! I hope this has been constructive comment and not received as picky, but feel it necessary to rectify before next time. January 15, 2014
Rated 3.0 out of 5.0 by Smoke Stayed in hotel few years back and commented then About the horrendous smoke problem as guests At functions ignore the " no smoking " signs at entrance - on Sunday 29 we counted 13 guests all smoking Keeping automatic doors open - the whole downstairs Reeked of smoke and no member of staff to Prevent it. We will use the express hotel until the problem Is resolved . January 3, 2014
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