Rated 4.0 out of 5.0 by TonyWB A very good hotel
In the past few years, I have stayed in this hotel for a number of time. The service were good, staff were freindly. The only thing that I did not fee very good was the room temperature in the summer, it did not work properly in several rorms I stayed.
May 3, 2013
Rated 4.0 out of 5.0 by Chrisis Good quality and service with major issue
Concierge service with less than average performance led to very bad after stay experience. Ordered pick-up service from airport with final delay of 1.5h on arrival. Transportation from hotel to airport not arranged as requested led to additional costs and finally missed flight!
Besides that, good experience with other hotel services.
Communication at Thai restaurant in English not easy but good quality.
Communication at night club in English nearly impossible.
May 2, 2013
Rated 4.0 out of 5.0 by lange 服务到位 宾至如归
April 11, 2013
Rated 5.0 out of 5.0 by bee111 Good Service
The service was excellent and the staff were friendly.
March 23, 2013
Rated 3.0 out of 5.0 by Travisnow So far so good
So far so good, difficult to catch taxi in the morning. MTR is better than taxi
March 22, 2013
Rated 5.0 out of 5.0 by Diego1 Great Hotel
Great hotel. Managment and staff were every friendly and helpful.
March 8, 2013
Rated 4.0 out of 5.0 by Subcap48 First visit to Beijing....
...and I would definitely return to this hotel if I was going back there. Great facilities, including an excellent gym and swimming pool - far better than comparable hotels in the UK. The location is reasonably close to city centre, I was travelling on business but managed to get half a day to look round the main city centre locations (about 25 minutes journey on the Metro). Nearest Metro stop is further away from the hotel than it looks on the map, but still easily walkable.
Food very good, I only used the 'Florence' restaurant but the others looked attractive from the outside at least. For fussy Westerners, a better selection of breakfast cereals might be an idea. The staff were delightful, very friendly and courteous without being over fussy.
Room was excellent, mine looked over the rear of the hotel but was quiet and excellently maintained with nice housekeeping touches I have also had elsewhere in IC Asia hotels #fruit in the room, complementary bottled water etc#. Never a problem getting taxis or with the door staff helping out to guide the drivers, always welcome when needed.
Only noticeable downside was that smoking was allowed in certain hotel areas #including public areas# and was noticeable as a result. Strange adn unwelcome for me, but I guess part of accepted local practice.
February 27, 2013
Rated 3.0 out of 5.0 by anne2958 Room clean but service not good
1. reception use long time to check-in, many mistakes, many sorry.
2. room services is bad, often forget clean the room. need special call.
3. location is good, food is excellent.
February 11, 2013