This Holiday Inn had the most amazing mattresses/ beds ever. The pillows were also amazing and labeled soft/firm.
Service staff in breakfast room was very attentive.
Hotel close to lots of[More] shopping centers and malls.[Less]
I arrived before check in time but the desk clerk manager was able to provide a room. I was tired from a long drive and was glad of her kindness. The proximity to the freeway and the Galleria Mall[More] was a bonus![Less]
Good place to stay
Very clean and up to date. Located conveniently close to where event was held. Would stay here again.[Less]
could be better
I booked a suite, but upon check in, it was not available. We received a regular king room, it was ok, but rather small and not too comfortable. Everything appeared clean and the top floor was[More] quiet.[Less]
It's what you expect and that's what you get. Ain't bad, but sure is nice.[Less]
The art of customer service.
I fell in love with this establishment, due to the outstanding customer service experiences I have received at the front desk from Jorge. I am a freelance writer and I do a lot of my writing in this[More] hotel. I do like the Crowne Plaza there are a few hiccups I believe could be fixed period but overall it's a very nice place to stay. The manager is beyond professional his demeanor is exquisite. The true art form of knowing what your guests need before they even know it themselves. Bravo.[Less]
Great as always
I stay here quite often and it is a great hotel. Near all the attractions and great staff. With in walking distance of the train station and the new Golden One area.[Less]
Great Value and location
Great location, quiet and great value for the price. The front desk was friendly and helpful. The bar/lounge was friendly and allowed after hour order. The restuarant service for breakfast was a[More] little slow however the waiter was friendly and apologized for the wait.[Less]
Relaxation and Fun
I have stayed at this hotel many times in the past and they have always made it the very best possible. To have a great place with a great location so easily accessible when I travel is such a must.[More] I would highly recommend this location to anyone traveling through or staying in Sacramento[Less]