We had a great week staying at the Holiday Inn while my son was racing at the Canadian Henley. The hotel is clean and the staff are all very pleasant and helpful. I really liked the seating
available outside as well as inside so when you returned to the hotel you didn't have to stay in your room the whole time. Maybe an outside covered space would be nice for when it rained.
The rooms were clean and always fresh clean towels and toiletries were left. I know there must have been a different housekeeper on different days because sometimes they took my used glasses away and replenished and other times they didn't. I wish they would be consistent with this as I was out of glasses as well as the plastic cups given to us in the room.
The beds were comfortable but I am not sure if there are gel mattresses or plastic mattress covers as when I slept any part of my body that was on the mattress sweated profusely, no matter the temp of the air.
I think they could also do a quick vacuum through, as we didn't ask for our sheets to be changed so there wasn't much to do in our room and I noticed that the beds were made but the sink was never cleaned, when we returned to our room. I don't want to be picky but this isn't too much to ask.
I definitely think that more than one washer and one dryer is needed, as we attend one week a year for the Canadian Henley and you can barely find the washer available and then your clothes are thrown all over if you aren't standing on top of the washer the whole time they are washing.
I really like this hotel overall as it is clean, has a lot of amenities is close to QEW, so quick to area attractions and the staff are great. [Less]