Excellent experience from reserving our room to checking out.
I called the Holiday Inn Express & Suites-Airport East in Salt Lake City hoping to get a room that same day and I am so glad I did! Five stars from me to the customer service rep who made my
reservation, the front desk employee who said he would do all he could to honor my early check in request and the front desk night staff - you guys epitomize what customer service should be. As for the room itself I couldn't have been more pleased. It was in an excellent location (second floor facing the hotel entrance), clean and very comfortable. Having a Keurig coffee maker in the room and fresh cookies in the lobby made this traveler one happy camper! My flight left too early for me to get in on breakfast, but I don't doubt it would have been pretty good.
Thank you for a pleasant stay - I would definitely stay here again. [Less]