Wonderful staff. We checked
Locked out of our room due to the battery dying.I went down stairs twice and so did my husband. The assistant property manager had to come assist us. We were late getting to the wedding reception.
Both of these 2 ladies were so helpful. The
assistant manager said since we were so understanding about the inconvenience that she was giving me 10,000 points,which was done. She also said she was giving me another 5,000 bonus points and comping the room,which hasn't been credited to my account. I was charged for the room. Maybe we misunderstood but we heard the same thing. [Less]