Rated 4.0 out of 5.0 Hot tub overflowing.
We picked this hotel for its location, on our road trip to Las Vegas. Hotel is in a great location, and room was super comfortable. Service was excellent as well. Only one downside, was that after an 18 hour drive to the hotel, all five of us were looking forward to sitting in the hot tub. We went into the pool / hot tub area to find that some kids had put soap in the hot tub, which has make it overflow with bubbles, and they were in the process of scooping the bubbles out and putting it in the pool. This is by no means the hotel's fault, and the next day when we left, the hot tub was drained of water. That was my only disppointment, and I don't know how practical this is, but you can see the pool / hot tub area from the front desk, maybe it would be possible for the front desk to keep on eye on it?? We will definitely stay here again on our next road trip to Vegas.
May 20, 2013
Rated 4.0 out of 5.0 by AlwaysSmiling Clean and comfortable room.
Good place for us to stay - convenient location - comfortable beds - lovely room - fairly quiet - good breakfast choices except for overly sweet apple & orange juice. We will stay here again.
May 14, 2013
Rated 3.0 out of 5.0 by Ben76 Disapointed
I am and have been a Platnium member for a very long time. I was disapointed in this HIE. My room was not serviced the first night there and when I asked about it at the front desk they were very disorginized and could not come up with any sort of answer for me. I was told I would get an explanation but never did. The price was very high for a HIE in my opion
May 7, 2013
Rated 1.0 out of 5.0 by Kent48 Bad Experiance
When we arrived we were sent to the wrong room that was occupied by another quest. In the room the air conditioner was the loudest unit that I have ever heard. There was a dirty washcloth hanging on the shower rod. the shower curtain was torn in several places. There was a hand print on the wall above the toilet. I have stayed at Holliday Inn Express quite often, this one is the worst by far.
April 13, 2013
Rated 5.0 out of 5.0 by IdahoSpud Great room with very good accomodations and friendly service.
We stayed 2 nights and had not stayed there since march 2010. They had done major renovations since then and we really enjoyed everything they had done. The bed was comfortable and we enjoyed having two large screen TVs and a seperate lounging area seperate from the sleeping area. The staff was very friendly and their service was excellent. We did not have one complaint and look forward to staying there again.
April 2, 2013
Rated 2.0 out of 5.0 by Hunter33 Horrible AC/HEATER... Very noisy!
Everything was nice except for when the AC/Heater kicked on the fan was horribly loud and would wake all of us up. We finally turned it off and then when we woke up in the morning it was freezing in the room. We even called the front desk and they said that they get that complaint a lot and that's just the way those heaters are!!!
March 28, 2013
Rated 5.0 out of 5.0 by Mark0001 Great front desk service
The front desk staff was very friendly and helpful and provided great customer service. We were acknowledged us upon arriving and departing the hotel each time during our stay. They were able to meet our reservation needs, and provide competitive rates. Overall the location was great for each to the interstate and access to the mountains.
March 28, 2013
Rated 5.0 out of 5.0 by SewCoco I'd come back
The staff is great! Everyone was nice, helpful and accommodating. The rooms are spacious, clean and quiet. My room was right next to the elevator and I never heard it come and go. Although there was some consruction being done I never saw it, only heard it during my mid afternoon check in.
This porperty is close to a large variety of eateries and shopping as well. It's a good value. I'd stay there again!
March 27, 2013