I am a very frequent traveler traveling up to 3 out of 4 weeks, have seen many hotels and experienced different kinds of service around the world.
When it comes to this Hotel all expectations are
exceeded. The local staff in particular go out of their way to provide an excellent customer experience, even if things in this new Hotel are not all perfect, their willingness to serve and their customer focus makes up for everything.
The staff remembers guests by name and remember our preferences so that they can provide a unique and personalized experience.
I would recommend anyone traveling to Beijing to stay at this hotel and experience something outstanding. [Less]