Location is convenience with a big shopping mall nearby. Overall experience is very good, staff is very nice, especially lounge staff service is excellent.
Not always have door boy to help open[More] door and get help on taxi.
Louge food and service is good but air con is really a problem- too hot
Towel is not 100% cotton. Hope can get improved[Less]
Excellent experience as always!
The U-town hotel again did not disappoint. Its prime location, excellent conditions, friendly staff, delicious food and nice and clean room all combined to make my stay pleasant as always has been[More] the case with this outstanding hotel.[Less]
Wonderful service and great location
One of the best hotels I have stayed at and visit everytime I am in Beijing.[Less]
Shutter bus services is great. All the staffs are nice and they are willing to help when you approach them.[Less]
Good hotel to stay in but service can be improved.
The hotel itself is in a decent neighbourhood and suits the business purpose of my trip but the attitude of the hotel staff still has room for improvement. Most of them weren't courteous or friendly.[More] The breakfast included could also do with more variety as well. Rooms looked clean initially but upon closer inspection you will find some spots that may have been overlooked by the cleaning staff.[Less]
Enjoyable stay at holiday Inn
I was at the Holiday Inn for 4 days for work in Beijing. The hotel was at walking distance to the office (SOHO building). The hotel staff could talk English (and not only Chinese). Pickup service[More] from the airport to the hotel was very well arranged.[Less]
Stuck in Beijing
We could not find train tickets for going to the designated city within China so we had to stay two night in Beijing. I booked this hotel via my IHG app and we were happy with our stay. The breakfast[More] menu was excellent with plenty to choose from Western to Local. Hotel has a one meter local beer special with some overseas sausages. This is good value for money.[Less]
Love the staff
I arrived at 1am and had to leave at 5:30, the staff let me checked in in her most skilled way that I was able to go to my room in no time[Less]
overall a good experience
Its got a good location, had a good stay experience, only negative for me as am a vegetarian not enough choice for vegetarians in food.[Less]