Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 647 reviews
93%
Recommend This Property

Ratings Breakdown

647reviews

  • 5 Stars
    477
  • 4 Stars
    105
  • 3 Stars
    35
  • 2 Stars
    21
  • 1 Stars
    9

Great Hotel

By

May 23, 2018

Overall this hotel is great. Located near many Memphis family attractions,Pink Palace and Zoo are only a few minutes away. Very quite except if you are on the third floor. The third floor is also the conference/convention area. If you have a room on this floor you will hear them. Also, if you need to get out you will have to go through the crowds that are using the rooms as the layout puts the room hallway exits and the conference room lobby all together near the elevators and stairs. The room was cleaned,but the bathroom was avoided, no new wash cloths , toilet was not cleaned, and the floor was not swept. If you stay here for anything that is not a convention ask to be put on any floor except the third.

Read More
Read Less