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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 798 reviews
95%
Recommend This Property

Ratings Breakdown

798reviews

  • 5 Stars
    584
  • 4 Stars
    150
  • 3 Stars
    40
  • 2 Stars
    13
  • 1 Stars
    11

Staff

By

May 22, 2017

My heartfelt thanks to Geo, Missy, and Vanessa for providing excellent customer service!

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Good bed, good pillows

By

May 21, 2017

club

Good room, great bed. Staff were lovely, very attentive and professional. Food at breakfast was excellent! Would be happy to recommend to others gladly. Was very happy with the experience.

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Good place to stop

By

May 16, 2017

club

A decent place to stay but a bit pricey. A great location in downtown.

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One of my favorites

By

May 14, 2017

The staff in Tacoma always makes me feel like a VIP. Greeting me by name and ensuring my stay is enjoyable. The rooms are nice and the parking is easy. The Tacoma hotel is clean and comfortable

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Enjoyed my stay

By

May 10, 2017

Convenient, clean, comfortable, and courteous.
Very friendly and pleasant. I will stay here again when visiting Tacoma.

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Comfortable room.

By

May 08, 2017

Stay was pleasant. Will stay here again. Nice area, clean room and good location.

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Service

By

May 07, 2017

club

Everything was to my satisfaction. Very good service.

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Great staff, comfortable stay

By

May 06, 2017

club

Convenient to downtown Tacoma. Good deal for stay. Front desk staff very helpful. Many breakfast choices!

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Excellent service

By

May 05, 2017

The service was amazing! I arrived at 11am for business and was allowed to check in early. I needed a refrigerator and a microwave and was given these items at no additional charge. These things have never happened before at other hotels. I needed walking directions to my daily seminars. I was quickly given a map and was shown a great shortcut to take. Everyone was extremely friendly and helpful! This is the place to stay!

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very nice place to stay

By

May 04, 2017

platinumelite

very happy with everything about the hotel and the area

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Nice stay

By

May 01, 2017

club

While the mattress was not to my liking the overall experience was great. My room was quite and clean. I felt comfortable and the staff extremely pleasant.

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Excellent stay during our Scuba Diving Weekend

By

April 26, 2017

We really enjoyed how easy it was to park in the garage and use the elevator to get to our room in a just a few minutes.

Great breakfast too!

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