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Rated 4.3 out of 5 by 71 reviewers.
Rated 5.0 out of 5.0 by Wonderful Stay We were thoroughly impressed with this hotel's management and operations. Even with many rooms booked, it was busy, but never a problem. Our stay was limited to just one night. However, given our very positive experience, we will definitely be back. February 24, 2014
Rated 3.0 out of 5.0 by Nice City View We stayed in the City Suite with the separate living area & Jacuzzi. Our stay was decent. The room was nice, however there was a constant whistling sound coming from inside the closet in the bedroom where the furnace was located & it was very irritating & hard for me to fall & stay asleep. The breakfast was just okay, to make it great would be to offer a much equal larger selection of gluten free hot & cold breakfast items. February 16, 2014
Rated 4.0 out of 5.0 by Room was nice, but disappointed by what it DIDNT have The room was nice and clean and comfortable for my needs. I was very disappointed, however, when I discovered my room did not have a whirlpool tub. I am a mom and once per year I am in town for a conference. I book the entire weekend and its my once per year time away from the family to relax, sleep in… and soak. I specifically booked a King suite because the website showed that it had a whirlpool tub. I looked forward to that tub for months. Imagine my surprise when I arrived and not only was there no whirlpool, but no tub at all. Only a shower stall. After discovering this, I called reception and the clerk informed me that only certain suites had the whirlpool tubs and that they were booked. I seriously wanted to cry I was so disappointed. (other moms can relate) Holiday Inn needs to do a better job on their site of making it clear what amenities you are buying when you book a room online. I included a screen capture of the website that shows suites have whirlpool tubs. Otherwise, the room was fine and within walking distance of my conference. January 18, 2014
Rated 5.0 out of 5.0 by Clean and comfy! I've stayed here several weekends when working in town. Always friendly staff, great amenities, great breakfast. Comfy bed, big room. Couldn't ask for anything more. Will always be my choice when staying in Tacoma. January 11, 2014
Rated 5.0 out of 5.0 by Great Stay We had 4 adults in the 3 bed suite and it worked great. Rooms were new and clean. Its nice to have the third bed option with a little room to spare. January 2, 2014
Rated 5.0 out of 5.0 by Nice rooms, clean, very nice staff Good place to stay, affordable, will be staying there again next month. December 30, 2013
Rated 5.0 out of 5.0 by A Very Nice Hotel The is a new hotel centrally located in Tacoma. Check-in was easy, and the woman at the front desk was very knowledgable helpful. I would highly recommend this property! December 29, 2013
Rated 5.0 out of 5.0 by Comfortable bed Great staff, clean nice room, good breakfast, secured parking December 23, 2013
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