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Holiday Inn Express & Suites Tacoma Downtown

2102 South C Street , Tacoma, Washington 98402

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1510 reviews
95%
Recommend This Property

Ratings Breakdown

1510reviews

  • 5 Stars
    1087
  • 4 Stars
    300
  • 3 Stars
    74
  • 2 Stars
    28
  • 1 Stars
    21

Great place to stay downtown

By

December 26, 2019

Walking distance to the light rail and great clean rooms!

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Great location and staff

By

December 26, 2019

club

This location is central to a lot of bars and places to eat. Hotel is well run with covered secure parking.

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Great staff

By

December 25, 2019

club

We stayed at the Holiday Inn Express for 30 nights after having a fire in our home.
There was a mix up when we checked in but Alan helped get us a room quickly and easily, thank you!!
The staff was incredibly friendly to us and greeted us by name regularly. Brian and Lorenzo quickly became friends that we were always happy to chat with. They made us feel right at home!
The management left us a care package during thanksgiving after noticing the length of our stay and hearing about the fire in our home.

There were so many personal touches from the staff to make me, my husband and our dog feel welcome for or unexpected and extended stay, it was so appreciated!

Loved having breakfast every morning and also appreciated the super friendly staff in charge of cooking and serving!

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Welcoming staff and clean rooms

By

December 24, 2019

club

We enjoyed our stay and were pleasantly surprised how nice our room was. Great price for the location.

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Like coming home

By

December 15, 2019

club

I travel a lot for work and appreciate the comfort and service I get at HIE.

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Maintenance

By

December 12, 2019

club

The toilet plugged, probably because it is very low flush appliance. We phoned and within a few minutes, help arrived and cleared the plug. Thank you.,

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Good choice in tacoma

By

December 11, 2019

club

Located downtown and close to the restaurants and bars. Super easy to find.

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Great location for Tacoma

By

December 10, 2019

club

Hotel is located near many food and evening locations. Parking is abundant and secure. Lobby is clean, bright, and fresh. Hotel staff were accomodating for a late checkout request.

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good location

By

December 10, 2019

club

it was understaffed due to holiday and was very slow to check in and the front desk was having issues and no one to help her. I have stayed here a couple of times and enjoy my stays because it is close to my jobsites.

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Work trip

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December 09, 2019

platinumelite

Staff at this hotel and very welcoming and friendly.

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Quiet for Sleeping

By

December 05, 2019

club

Check in was quick and easy. Rooms were comfortable. The only issue was that there breakfast buffet was limited. My pescatarian skipped breakfast because there was no oatmeal or waffles. They also mistakenly locked us out of our room early despite my request for late checkout, but staff reprogrammed the key quickly and it was not an issue.

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Short term stay

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December 05, 2019

club

Stayed for a early morning surgery. This was the closest hotel with a parking garage. They had nice amenities and within walking distance to a few nice restaurants.

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