The entire staff was great! The room was clean and the beds were very comfortable. I really liked the bedding and pillows.
The complimentary breakfast was terrific, but there were only two servers
who were bombarded with bussing tables AND taking orders. Perhaps additional staff members could help bus tables for the last couple of hours of breakfast time. The ladies were FABULOUS, hard-working and very polite... just overwhelmed!
Although I was disappointed with the hot tub and pool being under renovation, I was thrilled with the opportunity to use the nearby Lifetime Fitness facilities. We were able to enjoy a great workout after breakfast!!
My only complaint is that the hotel is RIGHT next to the railroad tracks and train station. We had to listen to loud train rumblings throughout our entire stay... especially because our room was on the side nearest the tracks. I guess that's why we got a discounted room, so we didn't make a big fuss over it. The staff graciously offered us a different room immediately after I had made a comment on an emailed review!! Great staff attentiveness! However, we didn't want to pack up and move... we were there for purely leisure. If I were traveling for business and needed a good night's rest, I wouldn't want to stay here. Otherwise, it was great! [Less]