Rated 4.3 out of 5 by 224
Rated 2.0 out of 5.0 by msjan22 aweful experience
When room was booked for an event in the area I was quoted a specific rate and was told the room had 2 queen beds, a sleeper sofa, mini fridge and microwave. When we arrived and went to room it only had 2 queen beds and a mini fridge. We went back to lobby where the girl after a long period of time moved us to another room, never telling us there was an upcharge. The power went out in the room Friday night and when I called to inquire why the rude man on the phone said "well what do you want me to do, there is nothing I can do! totally uncalled for. My husband has sleep apnea and needs his breathing machine to work to sleep and could not. When the power was on the ac did not work, ac unit was down to 73 and it was 80 in the room all weekend. When we finally checked out we were charge a larger amount for the room. Staff was rude and unfriendly
July 19, 2014
Rated 5.0 out of 5.0 by AngryAlbino Atmosphere
Love the total feel of the property. Reminds me of my Key West Days. A real tropical retreat in the big city area.
July 18, 2014
Rated 4.0 out of 5.0 by dan0313 Nice relaxing stay
This hotel was very relaxing and plenty to do onsite and offsite. The only thing that bothered me was that the hotel only had one elevator that accomodated 100 rooms they have and housekeeping. There was no visible ramps to the pool so it was a struggle to carry our infants down the steps that were in strollers. Also the hotel only had two luggage carts which was a inconvenience when you had to wait on the elevator to go down to the parking garage to unload your vehicle multiple times and vice versa when checking out.
July 18, 2014