I really enjoyed my stay at Crowne Plaza Hotel at the Louisville Airport Expo Center. The room was comfy, clean, and there was great water pressure in the shower. The beds were very comfortable,
The restaurant was another experience altogether. Apparently due to 2 servers not showing for work, and a group of 17, the rest of the restaurant was 70 % empty while myself and several others waited for nearly 30 minutes to be seated. Very odd. I would have expected to be seated with an explanation for the delay caused by the missing wait staff instead of being left to stand the whole time! I would have much rather of had a drink in my hand, seated at the table, while their wait staff played catch up.
Would I not recommend this hotel because of the restaurant? No. I would caution travelers with a set of wheels to be aware of this potential problem. I hope that the restaurant will be more communicative with their customers in the future. [Less]