Really felt like I was somewhere I'd stayed a thousand times before, but this was my first stay here.
Great welcome from Emma on reception, plus a complementary upgrade which is always nice to
receive. Water and a Kit Kat Chunky in my room made me smile.
Darren, the duty manager was pleasant and informative, really seems that he wants his guests to have a good time.
Matthew on the bar was chatty, attentive and quick to serve. Very pleasant young man, keep up the good work (start playing cricket again).
All in all the hotel felt very homely. Would recommend. [Less]