Professional Customer Service.
My wife and I recently stayed at the Holiday Inn Express (HIE) in Charleston, SC. To attend the Funeral of my Aunt. We brought both of our dogs on the trip; In the interim, one of our dog's succumb
to her cancer. The hotel staff, stayed calm while assisting us, by locating the nearest Pet Sanctuary (which was 10 minutes from the hotel). My wife and I never had a pet die on us, while on travel. And we knew nothing on how to handle it. Thank God for the professional fast thinking of the hotel staff. I guess we had two- funerals to attend?!! I want to thank the professional clerk at the hotel. We can't thank you enough! Sincerely,--Top Bass! [Less]