Always stay at this hotel when in Old Town. Always a pleasant experience. The a/c was noisy and needed some maintenance. Breakfast has a lot to choose! Better than most offered.[Less]
The Holiday Inn Express in Old Town Scottsdale is one of the best, more enjoyable places to stay. The staff is personable and competent. They are excited about sending me to the next best restaurant[More] or shopping center. They are knowledgeable about the area, and each person adds their own flair to the advice. They are fun - they seem to be enjoying what they do. I return to this hotel because of the staff. And I always have a good night's sleep - the beds are great.[Less]
Very clean, friendly staff, good breakfast as usual...only negatives were the unreliable wireless internet and many of the TV channels did not work.[Less]
It is what it is...
All I will say is that you get what you pay for - a little disappointed in the overall experience.[Less]
Best hotel around!
Couldn't have been more pleased. From the comfortable bed, to the gracious, helpful and considerate staff to the excellent buffet, there is little if anything to be improved on in this hotel. Highly,[More] highly recommended![Less]
Clean and Comfortable and Nice Breakfast Buffet
The hotel was new and spacious. Staff was personable and the room was very comfortable and clean. The beds were really comfortable. The room AC/fan was a little loud, but we got used to it. The[More] bathroom lights were a little subdued for doing make-up. Overall, were very happy with our stay here.[Less]
Always a good experience at this location. Early check in process was extremely easy, and front desk staff was helpful and cheerful[Less]
The people working at this hotel really raise the bar in terms of hospitality and friendliness. From Jarmilla at the front desk to Antonio and Jenny in the restaurant, the staff really made us feel[More] welcome. They are one of the main reasons we return to this hotel when in Phoenix.[Less]
Comfortable room and friendly service
This experience is what I was hoping to have - great service and a very comfortable room! Also - a reasonable rate![Less]