I stayed for 3 separate weeks from Sunday through to Friday as a business traveler. As a Spire Elite member of their programme, I am well used to staying at a variety of their hotels all across the
world. The hotel is easy to find on the A41 and well sign posted with lots of free parking. I would say it's about 10 minutes by car from the town centre and 30 minutes from the M25.
The entrance is large with an open airy feeling with comfy chairs and lots of tables. Check in was easy, I was only upgraded on one week out of the three, no matter as you can't always get one! Be advised there is a second floor and there is no lift.
Rooms are large and well equipped. Although the difference between a standard and executive is huge, more space, fridge, safe, sofa, robes etc. I received complimentary water and chocolate in my exec room for one week, which I thought was a perk of being a Spire Elite and not on the room you get? Beds are comfish but perhaps a little too soft for me! TV channel choice is poor and surprisingly they don't even offer all the freeview channels. Internet connection is good though and I was able to stream movies on an evening. The gym is very good and open from 0600-2200 which is impressive - it has a good selection of cardio eqpt, weights, pool, sauna etc.
The restaurant was ok and you can get the same food in the bar area but for me a limited menu with not many choices. Staff were happy and welcoming and provided a good service. But most disappointingly is the price, nearly £15 for fish and chips!! Although, the beers on tap were not too bad but please IHG offer some local ales as a change!
Checkout was easy but can get busy. Again, when I was in an exec room, I got my bill under my door for a fast checkout. Surely, this should be offered to anyone who wants it but at the very least to Spire Elite members irrespective of their stay in a standard or exec room. Perhaps they need to identify a better approach?!!
Overall, a well appointed business hotel, good internet and pleasant happy staff. [Less]