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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
95%
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整體經驗

4.5

根據 1625 評論
95%
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Ratings Breakdown

1625評論

  • 5 星級
    1088
  • 4 星級
    413
  • 3 星級
    68
  • 2 星級
    36
  • 1 星級
    20

Positive feedback

By

11月 14, 2020

club

Very comfortable experience, excellent work to reduce covid which although imoacted on the meal experience, it was still a nice stay

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Great they are still open

By

11月 13, 2020

The staff are really friendly and offer the best service they can during this lockdown. Breakfast to go in a bun and very good packed lunches Social distancing at all times.

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Great stay

By

11月 09, 2020

club

Excellent stay
Beautiful food
Pool fabulous even through the covid pandemic
Room amazing, everything you need for a comfortable relaxing stay

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Comfortable and spacious

By

11月 06, 2020

It’s been many years since I visited this hotel beforehand. it is very easy to find and comfortable and spacious I shall certainly look forward to staying there again in the near future. Hopefully once covert is over the buffet breakfast will be good

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The perfect short break

By

11月 04, 2020

club

Due to the Covid pandemic this was our first trip away since the start of lockdown six months previously. So the hotel was the destination and we needed it to be good. It totally exceeeded our expectations. The room was large and comfortable. The bathroom was larger than the average hotel bathroom wuth more places to put things down. The social distancing was easy and there were lots of hand sanitation stations. The restaurant was excellent despite the restricted menu due to Covid. But above all the staff, without exception,
were wonderful, courteous and attentive and nothing was too much trouble.And although the location was not taken into account when choosing the hotel, that too was a pleasant surprise. The adjacent Telford Town Park was nothing like a town park. It was hilly woodland with several miles of footpaths and views down to lakes and ponds formed by ancient industrial use.

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Holiday Inn Telford

By

11月 02, 2020

club

Pleasant arrival, very good explanation on regulations around the hotel in light of current coronavirus pandemic. Rota for use of leisure facilities appeared to work well including dividing the swimming pool up into 3 separate sections.
As a family we liked that the room has two proper double beds rather than a bed and a sofa bed, the latter often being uncomfortable for growing children.
Previous reviews have mentioned the scaffolding outside the building, whilst this is still there we were only aware of workers using this on our last morning (approximately 10:30am). Breakfast could be slightly improved (uncertainty where to sit, more varied spreads for toast).
It was good to see that other hotel guests were following the rules around social distancing and use of masks in public areas.
In summary a hit and we are looking to book again before the end of the year.

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Good night sleep, but basic

By

11月 02, 2020

club

Hotel was friendly and staff helpful. Had issues with breakfast as currently poor choice available and very limited. Bathroom was not best quality but overall was simple room, small tv and basic. Was able to use swimming pool which was a bonus during current situation but no changing facilities and only 30 min slots and very limited hours open.

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Great Half Term

By

10月 31, 2020

To give grandchildren an opportunity to swim and have time away from home

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Recent viewfinder Covid restrictions

By

10月 31, 2020

The hotel was clean, good facilities, pleasant helpful staff and the evening food although a limited menu due to the restrictions was good, the breakfast however at present is awful under cooked bacon or sausage roll in a bag with an equally in unappetizing croissant, boxed juice, Apple and yoghurt, which you queue for was not what I expected and I fail to see why a full breakfast is not available, staff could take orders and provide table service as they did for the evening meal and if this really is not an option going forward then much more effort needs to be put into the bagged meal, cooking the meat so it does not look anaemic would be a great start as would a quality roll with an option of brown or white bread, in a nutshell come on Holiday Inn, sort it out.

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Comfortable bed and great service.

By

10月 29, 2020

club

Everything was perfect.We enjoyed the pool .Dinner and breakfast were perfect .

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Much more than expected

By

10月 29, 2020

Really excellent stay, rooms good and facilities excellent, leisure facilities were a total surprise to us!
Probably need more staff on reception to shorten checking in/ out and for queries but all communication with staff was very good, helpful and friendly, it was just the wait.
Also wish room service was available, very tricky finding food when been out with family all day and restaurants shut by 10 so room service would have been ideal. Maybe not allowed due to covid but if possible would recommend restart.
Otherwise all brilliant.

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Excellent Hotel

By

10月 28, 2020

club

Can't recommend this hotel enough. Friendly, efficient and helpful staff. Clean and everything we needed already in the room. Added bonus that our dog could stay with us too.

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