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Rated 4.2 out of 5 by 264 reviewers.
Rated 4.0 out of 5.0 by Great staff Shuttle service was excellent. Parking was a hassle, too far from lobby if self parking. Desk personnel and shuttle driver were fantastic! Room was fine except for a "sticking" front door. August 23, 2014
Rated 5.0 out of 5.0 by Great Hotel Staff, service, cleanliness and value make this hotel the best in Uptown Charlotte. I've stayed at this hotel now for several years. Always enjoy everything about it. Max Cuellar August 22, 2014
Rated 5.0 out of 5.0 by Two letters that sum up our entire weekend.... JJ!!!!!!!! I've got two letters to sum up our entire weekend.... JJ!!!!! He made our entire stay more like home than staying at a hotel. There wasn't a single time that he saw a single person from our group that he didn't call us by name, ask where another one of our friends was, ask where we were going etc etc. He is an absolute quality addition to your property and one of the best agents I've came in contact with. I came from Georgia to visit all my friends in Charlotte for the recent Gay Pride festival and although it started a little bumpy, JJ went above and beyond to make sure the rest of our weekend was flawless. From Bella, Angela, Jason, Steven and myself we want to thank your property and your staff (especially JJ) for an amazing weekend!! I make several trips a year as Charlotte is my home and I believe I've found my new property to stay at!!! Thank you all!! Rooms were amazing and clean, easy access to everything in downtown, property was impeccable, staff agents were perfect. I have nothing but positive words for this property. August 21, 2014
Rated 3.0 out of 5.0 by Stupid parking! This is at best an average place to stay. To me having to walk a half mile, ride two elevators and pay $16 to park is just stupid. I will look for another Hotel next time I go to Charlotte. August 21, 2014
Rated 4.0 out of 5.0 by Very clean and awesome Staff. Perfect for business. I was in walking distance from what I needed to do. August 20, 2014
Rated 5.0 out of 5.0 by Great front desk employees Nick and JJ at the front desk are awesome! The room was clean and the bed was comfy. I really like staying at the Holiday Inn City Center in Charlotte, NC. I stay here when I come to town when they have room. August 15, 2014
Rated 4.0 out of 5.0 Comfortable beds and great rooms The rooms are extremely nice and the beds will have you sleeping through breakfast. There are several hidden fees so make sure you credit card can handle that. But all in all, a beautiful hotel downtown. August 14, 2014
Rated 5.0 out of 5.0 by Wonderful Place to Stay Great property, Great team, would always recommend to those staying in the Charlotte Uptown Area. August 13, 2014
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