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Rated 4.3 out of 5 by 571 reviewers.
Rated 5.0 out of 5.0 by Great staff I visited Charlotte over a long weekend for a wedding in October. My room was on the 15th floor with an excellent view of the city. The front desk staff (Franny on 1st shift and a fun spirited fellow whose name escapes me on 2nd shift) coordinated my transportation, my dinner reservations, and provided a handy half price discount on breakfast via my IHG status. Thanks much for making me feel valued and taking any stress off my plate during the stay! It was just the relaxing get away that I needed despite the weather. October 11, 2015
Rated 5.0 out of 5.0 by great hotel I experienced great customer service while at this location. The front desk clerk walked me to my car with an umbrella. I will definitely stay here again. I highly recommend this property. October 9, 2015
Rated 4.0 out of 5.0 by Good this is taking too long and I want out but it keeps making me answer more questions October 8, 2015
Rated 4.0 out of 5.0 by Very Nice Hotel, Great Location We are a family of 3 and enjoyed our stay right in downtown Charlotte. Everything was nice and clean and everyone was super nice. If I had to change one thing, it would be the bath sink area. They are very stylish in that they have vessel sinks. However, they are so big that you have very little room to put your things. But overall, very nice and a great restaurant for breakfast. Should we ever go back, we would definitely pick this hotel again! October 8, 2015
Rated 4.0 out of 5.0 by Nice hotel. Great location. Very nice hotel. My stay was eventless. Main drawback was that breakfast was not included at quite a substantial nightly price. Great view from the roof btw. October 7, 2015
Rated 5.0 out of 5.0 by Stay For sleep comfort a need a softer pillow. Also I like the ability to sleep in a cool room but would be nice to have a comforter for additional warmth and would allow to feel like cover comes up to your chin. October 6, 2015
Rated 5.0 out of 5.0 by Holiday Inn Center City The Holiday Inn at Center City Charlotte is among one my favorite hotels to stay at. I have been visiting this location since the late 90's and so I have had the opportunity to see the many changes that this hotel has undergone. The staff is always friendly and willing to go the extra mile to make their guest feel welcome and comfortable. The the hotel has also upgraded the security features that adds extra safety for hotel guests. The rooms have modern comfortable furniture and also have clean layout to maximize room. The cleaning staff is also really good about making sure the rooms are clean and well stocked with towels and convenience items, however at my most recent visit the room did have a few discrepancies. One of the discrepancies was very minor and was discovered when I first entered my room, I did decide to overlook it, however later in my stay I discovered the other two and brought it to the staff's attention and they showed absolute professionalism in handling the situation. The food in the hotel restaurant is enjoyable and I have had it many times, which is one of the reasons that this hotel is one of my favorite to go to for business or personal trips. I have always felt comfortable and able to relax during my visits and I think it is a great value for the location. I would recommend this location to family and friends and I plan to continue to visit this location for many years to come. October 2, 2015
Rated 5.0 out of 5.0 by sink in wash area the sinks you have are nice but they are too tall for my wife who is 4'11". could be a problem for others. September 30, 2015
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