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Rated 4.3 out of 5 by 645 reviewers.
Rated 4.0 out of 5.0 by Great location The staff is very courteous and helpful. The hotel is located 1 block from the center of downtown Charlotte. The driveway area for check-in is cramped and far too small if you're coming at a popular time. February 4, 2016
Rated 5.0 out of 5.0 by Great spot We stayed here one night while visiting friends in Charlotte. The location is terrific, and for being so close to the heart of the city, it is easy to get in and out of, which is rare for city hotels. The staff was friendly, engaging, and attentive. They checked me in fast. The room was clean and quiet, and the bed was very comfortable. I've stayed here before and will say here again. February 4, 2016
Rated 5.0 out of 5.0 by Wonderful staff. I stay at this hotel frequently. Not just because the location is convenient for me, but because the staff is so good. Every member of the staff that I have encountered provided service with a smile. Of course there have been a couple issues but each was addressed promptly and courteously. The 2 staff members that stand out even more are Roberta at the front desk and Arlina at the bar. They both go above and beyond to make certain that your stay is as pleasant as possible. I look forward to my stays here because it is almost like coming home. Job well done. February 4, 2016
Rated 5.0 out of 5.0 by Wonderful Staff of people From the people at the Valet Parking , to the Bell persons, to the front desk everyone made our stay happy and pleasant without any worries what so ever. The mattresses were a little on the hard side, but the room was very neat and clean. February 2, 2016
Rated 5.0 out of 5.0 by Great service Hotel was comfortable and walking distant to everything. February 1, 2016
Rated 5.0 out of 5.0 by Great stay right in Uptown My son and I came to Charlotte for a concert at the Fillmore. The hotel is fabulous! We were even able to take the hotel shuttle to the venue. Staff is very accommodating. February 1, 2016
Rated 5.0 out of 5.0 by Business Traveler Great place to stay, close to Charlotte businesses, sporting events, and downtown activities. Friendly staff. will stay again on my next trip. February 1, 2016
Rated 5.0 out of 5.0 by Charlotte is allright! Plenty of things to do around the hotel. I was pleasantly surprised by the quality of the hotel. Charlotte is very walkable. February 1, 2016
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