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Rated 4.1 out of 5 by 160 reviewers.
Rated 4.0 out of 5.0 Good Hotel Good hotel, front desk staff are great. Centrally located to downtown. Only negative is that street noise was very audible 11 floors up and soundproofing between rooms is not so good. February 28, 2014
Rated 5.0 out of 5.0 by Great staff and comfortable beds!!!! I truly enjoyed my stay! The staff really made sure I enjoyed my birthday celebration. The "no-cover" passes to the local clubs/bars were a big help! And so was the no-charge shuttle. Aside from the fact that the restroom needed some work, I look forward to staying at this hotel again in the near future! Thanks Nicholas, Dantay, JJ, and the night staff (whom I do not recall their names)!!!!! February 27, 2014
Rated 5.0 out of 5.0 by Convenient location Close to everything downtown. Fanny at the front desk was fantastic! February 23, 2014
Rated 3.0 out of 5.0 by My go to place I travel to CLT quite often and this is my go to hotel... This trip was not the best, the night manager was extremely rude and unaccommodating. I will however go back as the rest of my stays have been great. The location is great, the hotel is quiet and clean and the bar serves a fantastic chocolate martini. February 8, 2014
Rated 3.0 out of 5.0 by Business Travel Overall, I have enjoyed staying at this hotel in the past. However, when I stayed there last week there were some disappointments. I was on the 15th floor away from the elevators and other usual noise suspects. Sleeping was a challenge though as a result of doors slamming up to about midnight and starting again at about 6AM. Guests, really??? Do you who door slam actually enjoy hearing that frequently? Please, next time you are in a hotel, consider gently shutting a door. Thinking of others is common courtesy where I come from. While an establishment cannot control all guest behavior, the HI could put governors on the doors. Good news is that I flew home and was able to sleep for 12 hours. Being in Charlotte for restaurant week, it was impossible to get in the hotel restaurant on Tuesday night. After a long day at work, I wanted nothing more than to grab dinner and relax. Room service was not my desired choice as the total bill is generally above company policy and a glass of water or soda cannot be refilled. Had I known that the restaurant was taking reservations, I would have made one when I checked in on Monday night. That tidbit would have been nice from the front desk. January 30, 2014
Rated 5.0 out of 5.0 by great place my first time at this hotel and my stay was excellent the bed was so comfortable and I really enjoyed all the pillows. the staff was friendly and the restaurant serving excellent meal it was perfect for what I wanted for the weekend and I will come back and visitthe next time I'm in Charlotte. January 29, 2014
Rated 4.0 out of 5.0 by Great Hotel This hotel is great! Whenever I come to Charlotte I always stay here. It is in a good location and the staff is excellent. Make sure to check out the pool and gym--it's on the roof! When in doubt in Charlotte stay at the Holiday Inn Charlotte-Center City!!! January 28, 2014
Rated 4.0 out of 5.0 by Great location and friendly staff. Great location central to many restaraunts and places of interest in Uptown Charlotte. I was able ot walk to anything I needed. Room was clean and comfortable. January 27, 2014
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