Rated 4.2 out of 5 by 370
Rated 5.0 out of 5.0 Great Value and Friendly Staff
Great location at a reasonable cost. Valet service is outstanding. Staff is very attentative. They can improve a little in the room area (i.e. pillows, mattress), but it was not bad at all.
January 27, 2015
Rated 4.0 out of 5.0 by Tireman1999 Spirit of Hope
Great location and excellent staff! I had very little time in the hotel but the location was perfect!
January 22, 2015
Rated 5.0 out of 5.0 by Stretchman Awesome Hotel
Excellent hotel and location of downtown Charlotte, NC. The staff members were very friendly and will visit on our next trip
January 22, 2015
Rated 2.0 out of 5.0 by eyedoc2015 Poor room temperature control
Heating and cooling unit was the same and loud. I do not recommend if you are a light sleeper and/or you need comfortable room temperature.
January 20, 2015
Rated 5.0 out of 5.0 by McRick70 Excellent stay
Another great stay at the always reliable Holiday Inn City Center
January 19, 2015
Rated 5.0 out of 5.0 by UTIZ Great service and relaxing bed and room
Very helpful and cordial staff and crew. Exceeded my expectations. Highly recommened
January 17, 2015
Rated 5.0 out of 5.0 by Charles0505 Perfect Location and Outstanding service
Hotel is at perfect location. I had room at 7th floor ! On ground level restaurant is nice and breakfast at 15th floor was very very nice. Front desk staff 'the best' !
January 16, 2015
Rated 3.0 out of 5.0 by babysonfire78 Good, but not great when Internet is unavailable
I have stayed at this hotel often with a great experience. This time I had an issue with the internet access which apparently impacted only certain customers.
I was first told there were only so many users allowed to login at the same time, I was then told the issue appears to be limited to 8 customers all with the same scenario. Then, there was a call back promised, no call back, no resolution. And my trip ended with my not being able to access to the internet from my room at all.
January 12, 2015