Rated 4.2 out of 5 by 526
Rated 5.0 out of 5.0 by Whitneysher Ambiance, VIP service, best location
This hotel was an excellent choice. VIP service, very responsive to requests. I was pleasantly surprised. The big plus was that on every side of the hotel there were fabulous, varieties of restaurants. A walk down the street treated us to "street performers" who were great as well. Nice hotel. Nice city.
July 31, 2015
Rated 5.0 out of 5.0 by NinaK Shuttle service @ Holiday Inn Express is a bonus
Our stay was comfortable. The added surprise was the availability of the hotel shuttle which was not only convenient but a huge savings in cab fare.
We won't even complain about the fire drill since it wasn't the fault of the hotel but a prankster.
It would have been helpful, however, to have direction from the staff letting us know when we could return to our rooms
July 30, 2015
Rated 3.0 out of 5.0 by JL6220 Clean
The room was clean and had nice amenities. Great location.
July 29, 2015
Rated 5.0 out of 5.0 by Ashegh Comfortable bed and excellent reception percenols
I have had excellent stays in this hotel and don't forget kindness and hospitality of reception personels, they did their best.
July 27, 2015
Rated 5.0 out of 5.0 by kingsmen Birthday Celebration
My wife & I really enjoyed our stay at this property while celebrating my birthday. I was welcomed by JJ at the front desk & he acknowledged me as a platinum member & also recognized it was my birthday. JJ also recommended a restaurant for us & called and made sure we would be seated when we arrived. JJ & the rest of the hotel staff really made us feel welcome during our stay. I would recommend this property for business or leisure activities.
July 26, 2015
Rated 4.0 out of 5.0 by Dbiggie1 Comfort of room and security measures
The hotel was wonderful and the staff was great! The only problem that I have was I was in a handicap accessible room and the shower was made for that type of situation. I have a hard time trying to hold the shower head and take a shower at the same time. I didn't complain to the staff to change my room because I was there for a conference and I assumed that the hotel was full.
July 23, 2015
Rated 5.0 out of 5.0 by firewomn69 quick getaway
First time staying downtown. We were there for a concert and the location was great. Hotel staff was nice and had lots of information. guest area was clean and neat. Room was doable but needs some repairs.
July 22, 2015
Rated 5.0 out of 5.0 by jamberson Great hotel!
We loved staying here, it's right next door to the Time Warner Cable Arena and we were able to walk there with no problems for the concert we were attending. The staff and room we stayed in were both excellent! Superb service from all the staff we experienced.
July 22, 2015