Rated 4.2 out of 5 by 521
Rated 4.0 out of 5.0 by Dbiggie1 Comfort of room and security measures
The hotel was wonderful and the staff was great! The only problem that I have was I was in a handicap accessible room and the shower was made for that type of situation. I have a hard time trying to hold the shower head and take a shower at the same time. I didn't complain to the staff to change my room because I was there for a conference and I assumed that the hotel was full.
July 23, 2015
Rated 5.0 out of 5.0 by firewomn69 quick getaway
First time staying downtown. We were there for a concert and the location was great. Hotel staff was nice and had lots of information. guest area was clean and neat. Room was doable but needs some repairs.
July 22, 2015
Rated 5.0 out of 5.0 by jamberson Great hotel!
We loved staying here, it's right next door to the Time Warner Cable Arena and we were able to walk there with no problems for the concert we were attending. The staff and room we stayed in were both excellent! Superb service from all the staff we experienced.
July 22, 2015
Rated 2.0 out of 5.0 by Family Get Together Potts Barber Strait
The bed was hard. The AC unit had to be replaced. It's like they didn't know we were coming!!
July 20, 2015
Rated 5.0 out of 5.0 by MMD123 Live like the rich and famous... at a Holiday Inn!
This hotel really pulls out the stops! They make you feel right at home. While choosing valet, my car was always available after I called and came down from my room, if I forgot something in my car, it was brought to my room in minutes. Guest services was very helpful with restaurants, and delivering toiletries to my room for a business stay. Overall everyone was SUPER helpful and really nice. The only thing I would say about "room for improvement" is the room service food. My breakfasts were great, but dinners, not so much. That won't keep me from staying here again though!! Tons of restaurants around the area to take advantage of!
July 17, 2015
Rated 5.0 out of 5.0 by jpage1226 Great service
The staff was GREAT took very good care of us the best we have ever had anywhere
July 15, 2015
Rated 5.0 out of 5.0 by MSwizzy6 Great service and great location.
My wife and I used this location for our Anniversary get away. The hotel is in a great location with plenty of places to eat within walking distance. The hotel staff were very friendly and accomodating. We will stay at the same location in the future.
July 14, 2015
Rated 5.0 out of 5.0 by Marci G Great Service and Hospitality
Our stay was as good, or better, than we had anticipated and we enjoyed the good friendly and professional way we were treated. We were in Charlotte for our Grandson's wedding and the week end turned out so well that we certainly will be returning to this beautiful City and will be staying at the same Holiday Inn where we received such excellent and friendly service!
July 10, 2015