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Rated 4.2 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Had a great Stay! Yes, this hotel was in the middle of a major remodel, but it did not hinder our stay in the least. We had read about it before we got there, so it was no surprise. Our room was very nice and comfortable. Had a shuttle to the airport and our driver was very friendly. Everyone was nice and polite and helpful at this hotel. In fact, we are returning again soon. Have another flight out of CLT and will be staying and leaving my car. September 16, 2014
Rated 5.0 out of 5.0 by whole stay Everything was wonderful about our stay, we have no complaints If we are ever in Charlotte again, we would love to stay there. September 15, 2014
Rated 2.0 out of 5.0 Great room and room cleanliness! Highly upset that they worked on construction on the hotel for two or three nights from early in the morning until after 730 in he evening! So upsetting asked to stop on several occasions and was told they stopped but it continued! It was suppose to be relaxing but it was very stressful - especially for someone who is sickly with miagraines! Asked to be moved! They said ma'am they are knocking off! Would not go back! September 15, 2014
Rated 3.0 out of 5.0 by Great service and location but needs updating Overall, the staff service was great and professional. The location of the hotel is perfect for my business needs. I found my room to be spacious but a bit outdated. The pillow and mattress were not as comfortable as other Holiday Inn I have stayed in prior months. The bathroom toilet seat was a bit small. I hope you find this review helpful and manage to improve the facility because the hotel is in a great location. September 15, 2014
Rated 5.0 out of 5.0 The staff makes the difference I`m in the Holiday Inn Charlotte-Center City since year. Inside it is was you expect from a good Holiday Inn in USA. Clean, good Bed, everything working fine. The difference in Charlotte-Center City is the staff. They try to anything for you. You only have to ask them. They know a lot about restaurants and bars around and can help you to find what you need. To start from the center of charlotte is also very nice. To go to a restaurant or bar, everything is only a few steps from the hotel. September 15, 2014
Rated 5.0 out of 5.0 by Nice Hotel Great experience for a trip taken on super short notice. I find Holiday Inn to be reliable and this hotel was especially nice. September 11, 2014
Rated 5.0 out of 5.0 by Wish I could've stayed longer! My boyfriend and I really enjoyed our night here! It was very close to the places we wanted to go. The staff were very friendly and I can't wait to get the chance to go back. September 8, 2014
Rated 5.0 out of 5.0 by Great Service I am used to Holiday Inn's having continental breakfast. The hotel restaurant offered oatmeal at a very reasonable price and a breakfast buffet. The business center computers were giving problems so the Front Office offered to print boarding passes. Very helpful. September 8, 2014
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