Rated 4.2 out of 5 by 235
Rated 2.0 out of 5.0 by latoyacb Good customer service
The room was great to stay in, but the first thing you smell when you walk in the room is mildew, and that's not healthy for anyone. Also, the Ac unit is really, really loud, and its hard to sleep with the loud unit
July 21, 2014
Rated 3.0 out of 5.0 by Inspector General Good location
Close to convention center. My biggest complaint is that there was no hot water on one day of my visit.
July 21, 2014
Rated 5.0 out of 5.0 by Pennie3p Wedding
The staff was absolutely wonderful. They went beyond our expectations finding items that were needed at the last minute due to our forgetfullness. The rooms were comfortable and relaxing after a long night of partying. We are having another wedding here in January and can't wait to repeat the experience.
July 16, 2014
Rated 3.0 out of 5.0 by crapper27 Great Staff, more attentive house keeping
I may recommend this hotel in the future, To early for me to decide. For the price I expected the bathroom to be clean. The replacement room was nice. The hall ways to the room was very warm, that needs to be addressed. If there had not been a bathroom issue, my review would have been much better.
July 15, 2014
Rated 4.0 out of 5.0 by LAR27 Noisy air conditioner and safety
The air runs all the time which made it difficult to sleep. Having the room's door left open all day was very unsettling especially because I was traveling by myselft.
July 15, 2014
Rated 5.0 out of 5.0 by BartonDVM Good, downtown hotel
Although the price was a little outside of my comfort range, I have paid more for a downtown hotel.
All the services were very good. I had no trouble parking, and the front desk staff was able to advice me on proper utilization of the municipal garage (with the parking fee being added to the hotel bill).
The restaurant in the hotel was good, and there are other choices outside of the hotel, nearby.
I will say that there was some "normal" traffic noise, including a siren from an emergency vehicle. I think that's normal for a downtown hotel.
July 14, 2014
Rated 5.0 out of 5.0 The Russell Wedding
The three day stay at the hotel was FABULOUS! Comfy, beautiful, professional.... the room and staff and POOL was amazing! The only thing I didn't like was the fact that I had left two pairs of shoes in the room, called, was transfered to a lost and found hotline (or maybe they were just contacted for me, I cant remember), left my info and was never notified back. AND I was in Charlotte for the nxt week and could have picked them back up. But the stay was GREAT!!!
July 13, 2014
Rated 5.0 out of 5.0 by ATheodore Great location. Comfortable bed/pillow!
We enjoyed out stay at the Holiday Inn Charlotte-Center City. We spent a lot of time downtown and the location is just blocks away from everywhere we wanted to go.
Beds were very comfy, pillows too!
Pool was crowded, had no chair for sometime. I'm prone not to use public pools, but wasn't there for the pool anyway.
Two pieces of paper trash on the floor in the room when we arrived. Otherwise it was just fine.
Evening front desk clerks not attentive, meaning didn't say hello or even look up as we entered or exited the lobby. Daytime clerks were very friendly.
Yes, we would stay there again
July 11, 2014