Customer Service was great but expensive...
We stayed here for a wedding because the entire wedding party was staying here and the wedding was right around the corner at the Boathouse.
I was extremely bummed that the block booked up very
quickly. However, luckily, I had a military rate that came out to almost the same amount as the block for one of the days. However, for the day that it was not eligible, the room was extremely expensive. I've stayed at many hotels that have been nicer that I didn't have to pay as much for.
However, the customer service was superb! The lady that checked us in was quick and courteous. The lady that worked during breafast was extremely helpful and friendly. The lady that checked us out was extremely nice as well.
Despite the cost, the customer service made up for it. [Less]