Our stay was following a hospital procedure, before our 2 hour journey home the following day. We needed peace and quiet, calm, comfort, relaxing environment, attention where necessary, no hassle and[More] decent on site catering. Apart from a very slight delay in clarifying our bill on departure we had all of those things and were totally happy with our stay.[Less]
Clean, met expectations. Just the little things that let it down
Very clean room, warm, safe, everything you'd want it to be. Breakfast was first class and would highly recommend.
Staff were very helpful, apologetic is something wasn't right, and would do[More] their best to help if asked.
Car parking is abysmal - just not enough spaces for guests and the spaces are small even when you don't have a big car.
Check in queue was long, and with only two staff on at peak time was diappointing. The area doesn't lend itself to lots of people queuing for long periods as it is right between the bar area and the dining area (and not helped by a huge post right in the middle).
Was given a twin room, but this wasn't made clear at check in. Not really an issue but would have been nice to know beforehand.
The pillow that had "firm" strapped to it never was, or has been firm (on either bed).
NO FREE WIFI!!!!! - Come on Holiday Inn, please! In this day and age....![Less]
By MILO 1
the shortcomings of this hotel are over taken by the friedly staff[Less]
One of the best Hotel experiences I've ever had
By Mrs Fu
Staff and Service, Everyone in this hotel works to make your stay as enjoyable as possible.
Rooms, Beautiful, clean, modern and cozy. Beds were very comfortable. We fell in love with the room as[More] soon as we opened the door.[Less]
By Tim D2
Convenient location, good breakfast. I did not see a fitness center or the mention of one anywhere. Pillows were hard as rocks and the rooms dated.[Less]
A really good sized hotel in a great location. Reasonable facilities, although would benefit from a pool / gym. Staff were attentive, and genuinly made the effort to give good service.[Less]
Clean tidy and comfortable rooms with very pleasant staff[Less]
By AKA Lord Tiggs
Hotel clean and tidy.
Staff very friendly and helpful.
Pub and resurant near by.[Less]
A very quiet Holiday Inn Express, helpful and attentive staff.
A well priced hotel for a short stay in Oxford.[Less]