I stayed at the hotel for 2 nights, I was greeted by a smiling lady on reception who took my booking details and asked if I was an IHG member.
Everything was completed in a timely manor and I was
given my room key. Upon arrival I was greeted by 2 double beds so I was a bit spoilt for choice.
The layout of the bathroom has been thought about and at last someone has designed a shower room that you can set the shower temperature without having to climb into the bathroom first. Full marks for this and something other hotels should consider.
On the first night I stayed in one of the double beds, this unfortunately was not the best experience as the bed felt worn and uncomfortable.
One the 2nd night I decided to take a chance and use the other bed. I had a similar experience and was disappointed to say the nights sleep was broken with uncomfortable periods of sleep.
I reported the beds to reception so I do hope that they take this into consideration.
On the whole putting the beds aside the rooms \ bar and reception are well maintained.
That said one of the lifts wasnt working on the day of arrival (20th July) and was still not fixed by departure on (22nd July) resulting in a morning wait and some very full lifts.
Healthy option of the stairs...........if your fit and not living on 5th floor [Less]