Rated 4.4 out of 5 by 260
Rated 3.0 out of 5.0 by MDSussex Mean & Jobsworth
Was there for a conference and we paid handsomely for the conference room, plus £75 to borrow a projector for 2 hours as ours broke, and 4 hotel rooms. They turned off the conference area coffee machines and wouldn't dream of asking the organisers if they would like a coffee. Yet at other Holiday Inns there is fruit, nuts, beverages and even ice cream on tap in their conference Academy. A't breakfast (not cheap in such establishments), I was told I would have to pay extra for hot chocolate instead of tea or coffee! Would cost the hotel about 15p instead of 5p for tea/coffee. How mean can you get?
I raised it with the duty manager who said she was about to go into a meeting with management and would raise my complaint. I heard nothing further though.
On check in I had to be very insistent, for some time before being given a room key, that I didn't want to leave a credit/debit card for extras as I wouldn't be having any and the room & breakfast was already paid.
Someone should tell them they are meant to be a hotel.
October 26, 2014
Rated 4.0 out of 5.0 by Tiny M Good value especially breakfast
Generally very good. Only niggles were:
- Breakfast coffee not great, warm, week and tired.
- Bit much calling a slightly oversized room with a sofa and chair, very small window (overlooking a roof and plant room); a suite!
- Offered a free drink at bar voucher when checking in (5 of us in 3 rooms). when I tried to use it it was for one drink only, house wine of house lager only, I could not have bitter even though same price, why bother, I gave it to the barman, it scores no points.
October 24, 2014
Rated 5.0 out of 5.0 by welshgal very welcoming hotel
Staff very friendly. Hotel very clean and well presented throughout.
October 16, 2014
Rated 5.0 out of 5.0 by Fozzie2107 BEST HOTEL EVER STAYED IN
This Hotel is absolutely fantastic, the room was spotlessly clean, the staff were very friendly and very helpful and the food was delicious - it was all set out immaculately and look too good to eat as didn't want to spoil the presentation. Overall this was a wonderful nights stay, excellent service and very friendly staff.
October 16, 2014
Rated 5.0 out of 5.0 by clarke1234 Better than expected! Very modern, great value!
Arrived to the hotel at night, so the hotel was lit up and looked warm and welcoming. Free underground parking was a great touch, as I knew my car was secure and it's free!!!!
Reception and lobby extremely modern and clean and very quick check-in, no troubles.
When I opened the door to my room I was blown away. This is by far the nicest Holiday Inn I have stayed at. Extremely modern and clean room, with warm lighting throughout which made the room feel slightly luxurious. Bed was great and TV, lights, bathroom etc worked very well no problems. Only minor thing that was bad was the green 'mood light' in the bathroom - couldn't find a switch anywhere to turn this off so had to cover the light with towels to make the room dark at night!
5 stars from me, thanks
October 13, 2014
Rated 5.0 out of 5.0 by Grham123 Excellent Service and comfortable room
I cannot speak more highly of my last stay at the Holiday Inn. The staff were caring and attentive throughout. The facilities were excellent. My wife and I have stayed here on a number of occasions when we go to London and intend to do so again, hopefully in the not too distant future.
October 9, 2014
Rated 5.0 out of 5.0 by DHPVD Holiday Inn Reading - Excellent staff and service
Have had to stay here a couple of times over the past several months and plan to stay a few more. The hotel is fairly new. The staff and service is excellent.
October 9, 2014
Rated 5.0 out of 5.0 by kelly4707 very lovely rooms, comfortable bed, great value, amazing staff
I enjoyed my stay it was very pleasant break away, outstanding hotel more than I expected it to be if im honest it was lovely the food is amazing really pleased will be staying again :)
October 8, 2014