Rated 4.3 out of 5 by 185
Rated 4.0 out of 5.0 by Mikegardvo Family Stay
We stayed on a Saturday night to attend a family party in early June. Was greeted as a Gold Elite member on registration which was very well handled by a friendly reception team. I was given an upgrade and also allowed a later checkout time.
Room was very comfy and breakfast the following morning was excellent. My wife enjoyed a morning swim in the pool while I did some ferrying of family to pick up cars left at the party.
Location was very quiet which was what we wanted for a good nights sleep. All facilities were clean in room and in public areas. Would certainly return here again.
July 5, 2014
Rated 4.0 out of 5.0 Best "Express" Holiday Inn I've stayed at
Flagship example of the "Express" marque - great business and conference facilites as well as pool, spa and fitness centre. Good bar/lounge and restaurant. Highly recommended!
July 4, 2014
Rated 5.0 out of 5.0 by G-sep excellent hotel
great hotel, easy to get to, nice rooms, decent gym, good pool, welcoming and helpful staff, would definitely go back again
July 3, 2014
Rated 5.0 out of 5.0 by mamma sue legoland trip
Excellent staff ,room clean and comfortable bathroom great ,nice outdoor area would use hotel again
July 3, 2014
Rated 1.0 out of 5.0 by JBMusic Very disappointing
This was the second time I stayed at this hotel.
I am a Platignum IHG member but was not given any of the standard services or facilities or personal greeting on arrival. Neither was I offered the complimentary upgrade. The French female receptionist was positively disinterested in me and most unhelpful. I would even go so far to say her manners were brusque.
I was subsequently registered as a standard guest (even after having voiced my objection) and was unable to log on to the internet in my bedroom. I asked TWICE for a password for IHG members and refused twice. On checking out I brought my disatisfaction to the attention of the receptionist. No offer of compensation or goodwill gesture. Just a verbal apology.
I will not be staying at this hotel again. Neither will I be recommending it to colleagues who also travel extensively.
The management need to send the French receptionist on some training courses for customer relationship and common courtesy.
July 2, 2014
Rated 5.0 out of 5.0 by Sim2014 Lovely :)
Booked as a little getaway for me and my significant other for 2 nights. Upon arrival we were greeted by lovely reception staff who were very polite and informative. The room was clean and spacious with great facilities. We dined in the restaurant and spent a little time in the bar which was quiet and relaxing
We booked a massage with the spa and spent a day using the pool and steam/sauna. All great... Would be alot better with a jacuzzi (just a suggestion) the massage was lovely although not quite the full hour as specified when booking, and the massage bed did squeak a little which was distracting but overall the massage was enjoyable
Overall the experience was lovely and i would recommend :)
July 2, 2014
Rated 5.0 out of 5.0 by Pixiefeet3 Pleasantly surprised.
Purpose of my stay was a business training course.
Secure car parking was in the basement below the hotel, so the hotel couldn't be easier to access.
The facilities and staff were excellent and exceeded my expectations. The hotel had a contemporary feel with lots of airy spaces. It felt a very clean and relaxed environment throughout. Food was fantastic too.
Apart from a nearby W H Smith, I couldn't see any other immediate local facilities, but admittedly I didn't venture too far.
Overall, a surprisingly modern and welcoming Holiday Inn. I'd definitely recommend this one for business travellers.
June 30, 2014
Rated 4.0 out of 5.0 by roseanna43 Holiday Inn
My stay ate the hotel was great, the room was lovely and well designed. Staff were plesant and the hotel was clean. However the food qaulity was poor.
June 24, 2014