Rated 4.3 out of 5 by 142
Rated 5.0 out of 5.0 by MasieB Excellent service
Once again we had a wonderful experience at this hotel. The staff are welcoming, especially Sidi, The atmosphere is so pleasant. The gym, pool area with the sauna & steam room is clean. The customers were friendly.The food is excellent. I am looking forward to my next visit. A special thank you to the staff.
February 26, 2014
Rated 5.0 out of 5.0 by Half term family Family break
Great hotel, shiny and new, fab staff and brilliant leisure facilities, mum and dad enjoyed the spa, kids loved the pool - really family friendly at weekends
February 25, 2014
Rated 5.0 out of 5.0 by Christa68 Lovely night away with the girls
Thank you so much for a lovely 1 night Spa stay. 3 generations agree that this HI is a great place to go. The spa/ gym facilities are very good and we could use them at any point during our stay - we stayed in very comfortable executive king rooms which were also clean and very well equipped and quiet even though there was a charity ball in the conference area downstairs. Restaurant is very good both food and service were delightful - last but not least all the staff were extremely helpful, nothing was too much trouble and unlike other hotels I have visited they all looked like they enjoyed being there - I can recommend with confidence.
February 14, 2014
Rated 5.0 out of 5.0 by Mrtomtom 7th,8th,9th Feb Weekend stay. First class.
I have stayed at quite a few Holiday Inn hotels around the country, and I must say this was one of the better ones. The service was first class, breakfast had a good choice and was always hot (Buffet Style). Facilities were all good, nice piano player singer on the Saturday night in the bar. All in all was a good experience and would recommend to anyone going to the Reading area to use this hotel.
February 13, 2014
Rated 5.0 out of 5.0 by alisons54 Great Stay
I have never stayed at an Holiday Inn before. I would very much recommend this one. I was on and overnight with my husband through National Holidays. I could not fault this hotel. One of the best we have stayed in. The hotel room very comfortable. The staff were great. Well done
February 13, 2014
Rated 4.0 out of 5.0 by LadyAgnes Clean, fresh and all round good hotel
Really impressed with check-in. Very friendly, smooth and efficient.
Room was lovely and bed comfortable. Room service was excellent and speedy.
Very secure with having to put room key in lift before selecting floor.
Requested high floor room and were given top floor.
As a rewards member were given late check-out as standard.
Breakfast had a vast choice and was well cooked.
Spa facilities good but didn't have a Jacuzzi/Spa bath which was disappointing. But this is the only negative to the entire stay.
I would highly recommend. We attended Newbury races the following day which was only 30 minutes away by car so an ideal place to stay at a good price.
February 12, 2014
Rated 5.0 out of 5.0 by Grandad George Home from home
Treat the customers like that,and they will keep coming back.
February 6, 2014
Rated 5.0 out of 5.0 by EmmaJo Everything as it should be - cannot be faulted.
We were thrilled with this hotel, which is comfortable, clean, and as a bonus allowed our two small dogs to stay too. We appreciated the room being checked before check out; a helpful protocol for hotels accommodating dogs. Reception staff were courteous and efficient, and help was on hand for the assistance we needed with our luggage. The covered, secure and CCTV monitored car park was a bonus. The hotel's excellent sound proofing meant that we were not disturbed by others leaving or returing to their rooms. Being a little away from the motorway, the normally associated traffic noise was considerably muted, and we slept like proverbial logs on the very comfortable bed. We did not eat at the hotel, so cannot comment on the food, nor did we use the leisure facilities. We would have no hesitation in staying at this hotel again.
January 16, 2014