I travel for work extensively and was in the hotel for my first of three 10 day stays. The hotel is clean and well kept. The associates were very friendly and responsive. The hotel itself is fairly
quite and in a convenient area. I had no real issues to speak of.
In regards to comfort, the bed is firm. I like firm mattresses and others don't. Take it as information. The sofa and chair in my suite were VERY uncomfortable. They seem to only select furniture for style.
The noise level in the hotel was fairly low with mostly business travelers during the week and some families on the weekend. The one complaint is that the doors have spring hinges so they slam shut. I could hear doors close on floors above and below me and from the opposite side of the hotel. This wasn't so bad in the evenings but you could hear the early risers.
All and all, this is a better quality of Holiday Inn with excellent staff. I will be back. [Less]