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Holiday Inn Express & Suites Solana Beach-Del Mar

621 S. Highway 101 , Solana Beach, California 92075

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
87%
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整體經驗

4.3

根據 1176 評論
87%
推薦此物業

Ratings Breakdown

1176評論

  • 5 星級
    683
  • 4 星級
    291
  • 3 星級
    104
  • 2 星級
    66
  • 1 星級
    32

Great Location, Great Room, Unstable Service

By

5月 18, 2022

This place is located in a great location! 5 min a walk to the beach, and the room is huge! It's really worth the price I pay - I think it is an ideal place to stay even if your destination of the visit is San Diego: you can have better amenities for a lower price by 30 min transportation.

However, the service quality of the staff at the front desk is not always friendly.

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Breakfast was amazing

By

5月 18, 2022

5 minute walk to the beach.
Pool was warm. Jacuzzi jets were strong.
Room was clean and comfortable. The breakfast was amazing! Highly recommend staying here.

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Staff

By

5月 17, 2022

Staff was amazing and very welcoming for our lacrosse team. There was a sign as we entered with all the girls names and coaches! No hotel has done that before! Thank you!

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At least they have a good breakfast

By

5月 10, 2022

Room is so overpriced for the quality of room received. When I made reservations I asked for a king bed, I got 2 queens and manager could not remedy. Nice balcony but broken chairs on it so couldn’t sit outside. Bathroom- the toilet seat was broken and so was faucet to shower.

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Great location

By

5月 07, 2022

You are in walking distance of great restaurants and the beach..

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Highly recommended!

By

5月 03, 2022

Excellent choice in accommodations and amenities. Staff goes above and beyond in welcoming and treating you special.

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Dirty hallways and poor amenities

By

4月 24, 2022

club

Upon check-in we were told that our sheets would not be changed regularly, and we are "untitled" to have them changed every three days. The room would not be cleaned unless we asked for it.
This hotel needs a thorough overhaul (ex: darkening shades have tears in them, the furniture is scratched, the rugs are worn out, the plants in the hallways are dried out and sick looking).
We had to ask for clean towels and were only given one washcloth for the two of us, the tissues were rough and we were not supplied with small toiletries that are expected in hotels normally. Motel Six is comparable to this Holiday Inn Express hotel.
What bothered us the MOST was the dirty rugs everywhere (the same dirt stayed there day in and day out!) and the dirty elevator.
Breakfast was okay, but the dining room was not cleaned during breakfast, leaving paper napkins and fallen food on the floor, which is the fault of the sloppy guests, but also lack of staff, (probably because only one person was working the dining room and she could do only so much).
In short, we would not recommend this hotel, especially since the hotel next door is offering only slightly higher prices.

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Old, dirty and unfriendly management

By

4月 17, 2022

Would not recommend this facility for reasons mentioned in title. AJ, the front desk Mgr was nice but Cathy, the General Mgr, according to her name tag, was extremely rude. My husband and I both separately concluded she didn’t like guests wearing masks and acted like she didn’t know what we were talking about when we requested to have our room keys updated since we had to extend our stay to a second night due to my development of vertigo and couldn’t travel until the meds kicked in. When we walked up to the desk where Cathy was doing busy work highlighting a stack of papers, she didn’t acknowledge us and so we had to eventually say loudly Excuse us, could we get some assistance. She acted put out.

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As good as ever

By

4月 13, 2022

Since we last visited, before Covid, there has been a major change in staff.
However, Cat Head and her team have certainly maintained the standards at Solana Beach.
Friendly, welcoming and as good as ever.
We visit regularly while visiting family in the area and have done so for many years and will continue to do so.
Excellent little hotel which does, as they say, exactly what it says on the tin, looking forward to our next visit.
Thoroughly recommend this hotel..

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Outstanding customer service and great hotel

By

3月 23, 2022

Staff went out of their way to make sure we had a great stay. We booked 2 rooms and had to make some changes. Can't say enough about how helpful they were! Special thanks to the front desk and housekeeping for taking care of us!
Rooms were comfortable, clean and good sized. We would stay here again.

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Comfortable bed and professionalism of the staff.

By

12月 20, 2021

club

Excellent stay. decorated for Xmas but not over the top.

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Spacious room

By

12月 16, 2021

platinumelite

The stay was great and right next to the beach, not much of a beach person but still nice. Not to far from things and rooms smell great.

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