I stayed for 2 nights to attend a training conference. Hotels around the NEC are pretty much the same in terms of quality, facilities and accessibility from the motorway - to the point that nothing
really sets the hotels apart apart from the aromatherapy sleep pack which was a nice touch but I'm not sure about the efficacy.
Both pillows were hard but housekeeping did change them fairly quickly upon request. The aircon unit was noisy and the neighbouring room doors slammed shut quite noisily when my neighbouring occupants left the room at 4,40am.
Whinge aside, everything else was fine and what you'd expect of your average decent hotel at the price we paid. [Less]