The hotel's great - everything as you'd expect from a Holiday Inn Bed very comfortable and a nice refurbished room. Good checkin and nice reception staff. A couple of issues...
The F&B offering is
(food-wise) great - really nice food, well prepared. The staffing was generally pretty sloppy. The bar staff saw themselves as a little too friendly with guests and slipping on their brand standards - forgotten requests were seen as their silly mistakes and not really something that should be apologised for. At breakfast, flagging down someone was pretty tough despite there being loads of staff members around - I remember from my waiting on days, looking around is easy but seeing things needs skill - that these guys didn't have.
The bed was some weird size. I booked a double but received a really small room with a bed that definitely couldn't have fit two people in. I noticed there was only one set of everything (cups, towels) so I think I was short changed because I was on my own. I booked a double, a double would have been nice. [Less]