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This is the second time that I have stayed at this hotel in the last six months. The location is ideal! There are wonderful restaurants, Museum's and shopping within easy walking distance of the[More] hotel in either hot or cold weather. It is also a very easy walk to the train/subway. The rooms are spacious with wonderfully comfortable beds! The shower head is remarkable better than much more expensive hotels and was a great way to get warm after coming in from a cold day at the Toronto Christmas Market.
The staff is friendly and thoughtful. I made a mistake when I was making the reservations which was quickly rectified with one quick phone call to the hotel - even though I had prepaid! When I asked for additional pillows it seemed as if they arrived in a minute being delivered by someone cheerful and kind. I look forward to staying in the hotel many more times![Less]
Great time in Toronto
The best surprise was No surprises we had a great time thanks so much[Less]
Friendly Staff, great service
By Mrs. Claus
We will be back! Comfortable, quiet and just what we hoped for![Less]
Spacious, clean, cozy room
The room was like a small, luxurious apartment with everything I needed for a few days and nights. The breakfasts were well cooked and varied by day which was appreciated. The staff were friendly and[More] helpful and respected Covid regulations. The only thing to improve was the high temperature of the gym and pool. While swimming in very warm water is nice, running was uncomfortable in 78 degrees.[Less]
Well-maintained hotel in a great location with all amenities and courteous staff. My visit in town was only overnight, but it would be a fantastic option for a longer stay.[Less]
By Carter McCool
Furniture was worn out and dirty. Plastic utensils were gross. The shower leaked and flooded rhe floor in bathroom.[Less]
bathroom could use updating... who uses a bathtub with shower curtain these days? a sliding glass door shower stall would be nice. The alarm clock with three display faces was unique[Less]
Comfortable stay and great people
I felt welcomed from the time I stayed there to the time I left. Traveling with a toddler is not easy and the hotel were kind enough to help us out.[Less]
Always stay here on my trips to Burlington Staff are very courteous and friendly food is excellent hotel is under renovation and have not had one problem during this time food is excellent
Can’t wait to see the new upgrades[Less]