My family stayed at this location during the 2nd week of April for 3 nights. I chose this hotel because of its proximity to fisherman's wharf, Ghirardelli Square, etc. It also could accommodate our
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Ford Expedition SUV for parking (for a daily fee) which other hotels in the area couldn't handle. When we checked in we were given a room that was on the Columbus St side of the building which is a very busy street. Consequently, we could hear every car, bus, and truck driving down that street! Our room was super noisy, and our room window also had a bad seal which caused the blowing wind to whistle through it. We also found complimentary ear plugs on our bed which indicated the hotel was aware of their noisy rooms. My wife called and asked to be move to a different room, but the desk clerk responded by saying all the rooms in the hotel were taken except those on the bottom floor (which we felt would also be just as noisy). As I was considering moving to a different hotel and eating the one night's cost, my wife was able to talk with the hotel manager who magically found us a room on the same floor, just across the hall. This room faced the back alley which was much more quiet than our original room. I'm not sure why the desk clerk didn't offer us this room, but kudos to the manager for helping us out. After we switched rooms, we didn't have any issues with noise. Thus, I recommend you ask for a room on the opposite side of Columbus St so you can get some sleep at night.
Otherwise, the hotel was a very stay comfortable for my family. We were within walking distance of several attractions and lots of restaurants. Very safe neighborhood to walk around at night. [Less]
tool or call 1-800-MEETING (in United States, Mexico and Canada).
